CALL (336) 669-2460 FOR SALES & SERVICE

CALL (336) 669-2460 FOR SALES & SERVICE

CALL (336) 669-2460 FOR SALES & SERVICE

 

The Professional Barista’s Handbook

The

Professional

Barista’s

Handbook

An Expert’s Guide to Preparing

Espresso, Coffee, and Tea

Scott Rao

The author has taken care in preparation of this book but assumes no responsibility for errors

or inaccuracies.

Copyright 2008 by Scott Rao

All rights reserved. No part of this book may be used or reproduced in any manner whatsoever

without written permission, except in the case of brief quotations embodied in critical

articles or reviews.

Published 2008

Printed by [xxx] in the United States of America

ISBN 978-1-60530-098-6

Text and photographs copyright 2008 by Scott Rao

Photography by Alex Dubois

Email: [email protected]

Book design by Rebecca S. Neimark, Twenty-Six Letters

Please visit www.theprofessionalbaristashandbook.com for information about purchasing

this book.

This book is dedicated to James,

who generously gave me my first roasting lesson

and whose coffee set the bar impossibly high.

First and foremost I would like to thank Jean Zimmer for your knowledge, guidance,

and friendship. This book could not have been a reality without your encouragement

and help. To Alex Dubois, I am grateful for your time, energy, and patience

during our photo sessions. To Andy Schecter, Jon Lewis, James Marcotte, and Tony

Dreyfuss, thank you for your insightful and expert feedback.

Introduction x1

1. Getting Started 1

2. Espresso 3

Espresso Percolation: a Primer

Grinding for Espresso

Dosing and Distribution

Grooming

Tamping

Water Temperature

Putting It All Together

Preinjusion

Contents

Espresso-Making Techniques in Italy Versus America

Pressure Interruptions During Espresso Brewing

3. The Science and Theory of Percolation and Extraction 35

Percolation Dynamics

Fines

Basket Shape and Extraction

Espresso Brewing Ratios and Standards

4. Milk 45

Milk Steaming

Milk Pouring

5. Barista Systems 61

Efficiency Enhancement Tools

Work.flow

6. Drip Coffee 67

Freshness

Drip Brewing Standards

Grinding

Temperature

Turbulence

Optimizing Different Batch Sizes

Coffee Brewing Chart

Setting Up the Filter

Stirring: the Key to Making the Best Drip Coffee

Programmable Brewer Settings

How to Hold Brewed Coffee

Brewing Drip Coffee to Order

Coffee Filter Types

Freezing Coffee Beans

7. French Press Coffee 79

How to Make Great French Press Coffee

8. Water 81

Water Chemistry 101

Brewing Water Standards

Water Treatment

Descaling

9. Tea 87

Basic Tea-Making Guidelines

Preparation by Tea Type

Appendix 91

References 93

Glossary 95

Index 98

Introdt1ction

When I began in the coffee business fourteen years ago, I read every book I could

find about coffee. After reading all of those books, however, I felt as if I hadn’t

learned much about how to make great coffee. My coffee library was chock-full of

colorful descriptions of brewing styles, growing regions, and recipes, with a few

almost-unreadable scientific books mixed in. I would have traded in all of those

books for one serious, practical book with relevant information about making great

coffee in a cafe.

Fourteen years later, I still haven’t found that book. I know many other professionals

as well as some obsessive nonprofessionals would like to find that same

book I’ve been looking for. This book is my attempt to give it to them.

Chapter 1

Getting Started

Equipment

There will be many opportunities throughout this book to test and practice different

methods of making coffee. To get the most out of the recommended techniques

it is useful to have the following equipment on hand.

• A commercial or prosumer (professional-quality machine designed for serious

consumers) espresso machine.

• A commercial or prosumer espresso grinder.

• A tamper sized properly to form a good seal with your portafilter baskets.

• A bottomless or naked portafilter.

• Nonessential, but helpful, are a Scace Thermofilter™, a timer, a thermometer,

and a gram scale.

Standards

A “shot” of espresso can mean something different from barista to barista and

country to country. For the purposes of this book a shot of espresso will be broadly

defined as having the following parameters.*

ESPRESSO

BREWING RATIO EXTRACTION PRESSURE EXTRACTION TIME TEMPERATURE

6.5-20 g grounds to

.-1ó oz (21-42ml) water 8-9 bar 20-35 seconds 185°F-204°F

These standards are not recommendations; they are simply meant to reflect common, current

practices. Please refer to the appendix for a more comprehensive list of coffee, tea, espresso,

and water quality standards.

Some Fundamental Terms

Extraction is the removal of mass from the grounds. Extracted substances are either

soluble or insoluble.

* It is traditional to measure shot size volumetrically, but it is far more useful to measure shots by

mass. Volumetric measurements can be misleading due to variations in crema quantity; different

amounts of crema can distort one’s perception of how much liquid espresso is in a shot. (See

“Espresso Brewing Ratios and Standards” in Chapter 3.)

In drip coffee and espresso, “solubles” are solids and gases dissolved in the

brewing liquid. Soluble solids contribute to taste and b,·ew stl’ength while soluble

gases, or volatile aromatics, contribute to aroma.””

In drip coffee, “insolubles” are solids and oils held in suspension. Insoluble solids

are made up primarily oflarge protein molecules and fragments of coffee fiber.””

Insoluble solids and oils combine to form b,-ew colloids. These contribute to aroma,

body, and taste and alter.flauo,- by trapping and later releasing soluble solids and

gases”” and by buffering acidity.

In espresso, insolubles are held in either a suspension or an emulsion. The suspended

solids are primarily coffee bean cell wall fragments that contribute to body

but not flavor. The emulsion is a dispersion of tiny oil droplets surrounded by liquid;

these oils contribute to aroma, body, and taste and also act to decrease the

perception of bitterness of an espresso·* by coating the tongue. 9

EXTRACTION

SOLUBLES

SOLIDS GASES

I

TASTE AROMA

INSOLUBLES

SOLIDS OILS

BREW COLLOIDS

BODY, TASTE,

AND AROMA

•-An espresso tastes more bitter when made into an Arnericano because the addition of hot water

dilutes the oil content, which prevents the oils from completely coating the• tongue.

2 Ge/tiny Sturted

Chapter 2

Espresso

Espresso is a small, made to order, concentrated coffee consisting of liquid topped

by foam, or crema. The liquid and crema are each multiphasic systems consisting

of an emulsion, a suspension, and a solution. 9

Crema is composed primarily of CO, and water vapor bubbles wrapped in liquid

films made up of an aqueous solution of swfactants. 3″ Crema also contains suspended

coffee bean cell wall fragments, or.fines (responsible for “tiger striping,” or

mottling), and emulsified oils containing aromatics.:10

The liquid phase of an espresso consists of dissolved solids, emulsified oils, suspended

fines, and an effervescence of gas bubbles.”

Espresso Percolation: a Primer

What follows is a general overview of espresso percolation. This section is not intended

to be comprehensive, but rather to introduce the fundamentals.

3

The Basics

Espresso is produced by the percolation of pressurized hot water through a tightly

packed bed of finely ground coffee. The water erodes solids and oils from the surfaces

of the coffee particles as it flows through the coffee bed and deposits the solids

and oils in the cup.

The flow rate of the water through the grounds is determined primarily by the

amount of pressure applied by the machine, the mass of the grounds, and the fineness

of the grind. Higher pressure, up to a point, increases the flow rate; beyond

that pressure, flow rate decreases. A larger dose or a finer grind produce greater

flow resistance and a slower flow rate.

Water always follows the path of least resistance through the coffee bed; it is

the barista’s job to create not only the proper amount of flow resistance, but also to

form the coffee bed such that it provides uniform resistance to the water. A poorly

formed coffee bed is vulnerable to the creation of a channel, an area of high-velocity

flow through the coffee bed.

Channels are detrimental to brew strength and flavor. The large volume of water

flowing through a channel dilutes the shot and causes the grounds along the channel

to overextract,* increasing bitterness. Because less water passes through the

denser areas of the coffee bed, those areas underextract,* resulting in underdeveloped

flavors and lower brew strength. To minimize channeling, a barista should

prepare a bed of grounds so it has a smooth and level surface, forms a tight seal with

the wall of the portafilter basket, and is of uniform density.

Evidence of channeling can sometimes, but not always, be seen when using a

bottomless portafilter. Channeling is indicated when extract flows more rapidly or

yellows more quickly from some areas of the basket than others.

The Barista’s Role

When preparing an espresso, a barista’s basic goals should be to:

• Create a dose of consistent mass every shot.

• Choose the grind setting that will provide the desired flow resistance.

• Distribute the dose evenly to provide uniform resistance to the water.

• Tamp with enough pressure to eliminate void spaces within the coffee bed and

to seal the surface of the bed.

• Ensure the brewing water is of the desired temperature.

• Complete all of these tasks efficiently.

The Grinder’s Role

The grinder is the most important piece of equipment in an espresso bar. Grinders

are usually overshadowed by more expensive, flashier espresso machines, but

* The terms “overextract” and “underextract” are subjective; by using them I do not mean to imply

there is a universally agreed-upon ideal level of extraction for coffee, tea, or espresso. Instead, the

reader should interpret overextraction as a general reference to extracting more than the intended

amount, usually to the point of excessive bitterness or astringency. Underextraction is meant to

indicate less extraction than intended, usually such that the resulting beverage has insufficient

flavor development.

4 Espresso

The yellow extract on the left indicates channeling.

grinder qualit~· is arguably the single most important factor in preparing a great

espresso.

A quality grinder must:

Produce the proper particle sizes to provide adequate flow resistance.

Create a bimodal or trimod(l/ distribution of particle sizes. (See “Grinding for

Espresso” in Chapter 2.)

Cause minimal heating of the grounds during grinding.

Limit the production of fines.

Fines play many impmtant roles in espresso percolation; these will be discussed

in detail in Chapter 3. For now it is impo1tant to know that the brewing water can

transp01t and deposit fines lower in the coffee bed during percolation, a phenomenon

known as.fines migration. When fines and large insoluble protein molecules

are deposited at the bottom of the coffee bed they can form a compact layer,’ or

densely packed solid mass. A compact la~·er clogs holes at the bottom of the filter

basket and can result in obstruction of flow paths, uneven resistance to flow, and

channeling. It is desirable to have some fines. but too many fines or too much fines

migration can damage espresso quality.

‘/11eE spresso M<1chi1\1 eR ole

The espresso machine’s task is to deliver water to the grounds in a predetermined

pattern of temperatures and pressures. These patterns are known as tempemture

/J/'{?fi/esa nd p1·essw·e pmfiles.

A quality espresso machine should be able to produce consistent temperature

and pressure profiles every shot. ewn under heav~· use.

5

The Phases of Espresso Percolation

1. Preinfusion. Once the pump is engaged, the first phase of espresso percolation

is a brief, low-pressure preinfusion. (Some machines skip this step and

go directly to the second phase.) During preinfusion the grounds are wetted

by a slow, low-pressure flow, which allows the coffee bed to reorganize itself

and create a more even flow resistance.

2. Pressure increase. In the second phase, the pressure increases, compacting

the coffee bed and increasing the flow rate. Machines without a preinfusion

cycle start at this phase; such machines can make great espresso, but they are

more fickle and less “forgiving” of inconsistencies on the part of the barista.

3. Extraction. In the third phase, extraction begins, and espresso flows from

the filter basket. Extraction is primarily accomplished by the washing, or

erosion, of solids from the surfaces of the ground coffee particles by the

brewing water.

The eluted extract starts out relatively dark and concentrated with solids and becomes

more dilute and yellow as extraction progresses. Throughout extraction,

solids are removed from the coffee bed in a mostly top-down fashion; solids are

preferentially removed from the upper layers of grounds. As solids are transported

through the coffee bed, some settle lower in the bed, some get deposited in the compact

layer, and others get extracted from the bed into the cup.

Brew Strength and Yield: Espresso

The brew strength of an espresso refers to its concentration of solids, which is between

20-60 mg/ml when using traditional Italian standards. 9 The solids yield of

an espresso is the percentage of mass removed from the grounds during extraction;

solids make up about 90% of the extracted material in an espresso. 9 Please

note: when discussing espresso it is common to refer to solids concentration and

solids yield, whereas when discussing drip coffee it is more appropriate to focus on

solubles concentration and solubles yield.

Brew strength and yield have no direct relationship. For instance, using higher

water temperature simultaneously increases brew strength and yield, while running

extra water through a bed of grounds decreases strength and increases yield.

Grinding for Espresso

Grinding is the fracturing of coffee bean particle cells. Its purpose is to increase the

amount of coffee solids exposed to the extracting liquid.

Why Espresso Requires a Very Fine Grind

Quality espresso requires an exceptionally fine grind for numerous reasons.

• It creates particles with extremely high specific surface area, a prerequisite for

rapid washing of large quantities of solids from the particle surfaces.

• It opens more particle cells, which allows more large molecular solubles and

colloidal material to be transferred to the extracting liquid. 7

6 Espresso

• It accelerates wetting (and diffusion, if it in fact occurs) by providing a shorter

average path for water entering cells and solubles diffusing out of cells.”

The greater specific surface area of smaller particles, along with their ability

to pack together more tightly, provide the hydraulic resistance necessary for

proper flow rate through the coffee bed.

G,-i11dePr e1fonna11ce

I recommend you invest in the best grinder you can afford, even if it means you

have to buy a cheaper espresso machine. A mediocre grinder under heavy use can

damage flavor with excessive heat and can prevent even extraction by producing

clumps, too many fines, or poor distribution of grounds in the basket. No espresso

machine, no matter how impressive, can (yet) compensate for the problems created

by poor grind quality.

The single most important feature a grinder can have is shm·p burrs. This cannot

be overemphasized. Sharp burrs create less strain on a grinder’s motor,- generate

less heat, produce fewer fines, and offer better particle size distribution.”

Because it can be expensive to regularly purchase new burrs, I recommend you find a

local machine shop or grinder manufacturer willing to resharpen dull burrs. Burrs can

be resharpened several times before they need to be replaced.

Espresso 7

How to Evaluate a Grinder

A home barista who rarely pulls more than two or three shots in an hour will probably

not notice much difference in the performance of various professional-quality

grinders. A home barista also has the luxury of using a time-consuming method

such as the Weiss Distribution Technique to compensate for poor grinder performance.

(See “Grooming” in Chapter 2.) Therefore a home barista can achieve consistently

excellent results with any professional grinder of reasonable quality.

On the other hand, a barista who works in a cafe and frequently pulls several

shots in quick succession needs to be more careful when choosing a grinder. A

professional barista needs a grinder that facilitates even distribution and does not

overheat the grounds when under heavy use.

The following are some important criteria for evaluating a grinder.

Minimal heating of the grounds. Some heating of the grounds is inevitable

during grinding due to friction and the breaking of molecular bonds, but additional

heating of the grounds due to contact with very hot grinder surfaces is undesirable.

Such heating can damage coffee flavor and accelerate the loss of aromatics. 1t

can also cause oil to bleed to particle surfaces, creating sticky clumps of grounds,*

which leads to erratic percolation. 9 Clumps resist wetting and can cause large sections

of the coffee bed to remain dry throughout percolation.

A well-designed grinder should have no small, enclosed spaces that trap and

build up heat during heavy use. Sharper burrs, lower rotation speeds, and larger

“functional” burr surfaces also mitigate the heating of the grounds during grinding.

I refer to functional burr surfaces because in some grinders much of the burr

surface is useless, due to the burrs being too far apart to crush the beans. The larger

the functional surface, the better the heat dispersion during grinding.

Appropriate particle size distribution. Commercial espresso grinders are

designed to yield bimodal ( or trimodal) particle size distribution. This means the

greatest frequency of particle sizes is clustered around two (or three) particular

values. In such a distribution the coarser particles serve to allow proper flow, while

the finer particles provide the large amount of specific surface area necessary for

rapid extraction. 9 As mentioned previously, sharp burrs are necessary to optimize

particle size distribution; dull burrs create a more uniform distribution of sizes.

No clumping. A grinder must be able to dispense grounds without clumps. To

test your grinder, dose a couple of shots’ worth of grounds onto a piece of paper

and search the pile for clumps. If there are any, clean the burrs as well as the passageway

between the burrs and the dosing chamber, and replace the burrs if they

are worn. If the grinder still creates clumps, try the Weiss Distribution Technique.

(See “Grooming” in Chapter 2.)

Clumping is caused by excessive heat generation during grinding, a grinder design

that forces the grounds to squeeze through a small passageway between the

* I had this problem once due to using small, dull, flat burrs; upon inspecting the spent coffee pucks,

I found that 20%-25% of each puck was still completely dry!

8 Espresso

burrs and dosing chamber, or by particles with a lot of surface oils due to aging or

dark roasting.

Ease of uniform distribution. Many baristi have come up with ingenious ways

to improve distribution while dosing, but a good grinder should not be so dependent

on a barista’s skill to achieve uniform distribution.

Some dosing mechanisms facilitate uniform distribution, while others make

good distribution so difficult that even the most skilled barista has difficulty achieving

it. Good distribution is easiest with grinders that drop grounds vertically as

opposed to diagonally into the portafilter, dispense “fluffier” grounds, or have a

homogenization (blending) mechanism.

Grinding Systems: Pregrinding Versus Grinding To Order

Most commercial grinders are designed to pregrind, with the dosing chamber kept

full of grounds so the barista simply needs to pull the lever one or two times to dose

the required amount of grounds. This system is very fast and convenient, but it has

two significant flaws: first, the weight of each dose is affected by how much ground

coffee is in the dosing chamber, and that amount constantly varies. Second, the ebb

and flow of business causes the grounds to spend a variable amount of time degassing

after grinding and before infusion.

Degassing is the gradual release of gases, primarily CO, plus some volatile aromatics,

produced during roasting.* Once coffee is ground, degassing dramatically

accelerates.

The amount of CO, in the grounds is important because it influences flow rate

during percolation. When hot water contacts the grounds, they vigorously release

CO,,:t. which repels the surrounding liquid and increases flow resistance, slowing

the flow rate.

The pregrinding system results in inconsistent flow rates because shots are

made from grounds containing variable amounts of CO2

Inconsistent flow rates in

turn cause flavor, body, and brew strength to vary.

Grinding to order is superior to pregrinding. Grinding coffee freshly for each shot

preserves more aromatics and produces more consistent flow rates because shots

are made from grounds with a consistent amount of CO,. The only disadvantage of

grinding to order is that it requires more time and attention to make each shot.

* One gram of freshly roasted Arabica coffee beans contains 2-10 mg of CO2 ,14 with most reported

values in the low end of the range. In whole bean form it takes several weeks for the bulk of the CO2

to be released; in ground form coffee degasses many times faster. One study demonstrated that

45% of the CO2 held in freshly roasted beans was released within the first five minutes after grinding.”‘

A typical espresso grind, finer than that used in the study, would release CO2 even faster.

* At espresso brewing temperatures, CO2 is more water soluble at higher pressures than at lower

pressures. During espresso percolation the pressure is highest at the top of the coffee bed (typically,

9 atmospheres) and lowest at the bottom of the coffee bed (atmospheric pressure). The

brewing liquid encounters progressively lower pressures as it descends the coffee bed; therefore,

the preponderance of outgassing occurs in the lower coffee bed. A lot of outgassing can also occur

throughout the entire coffee bed during low-pressure preinfusion.

Espresso 9

A boristo should rarely adjust the grind more than one notch at o time.

Adjusting the Grind

During the normal course of business, the most important factors affecting flow

rate from shot to shot are the grind and dose. Varying the dose by only 1 gram can

alter the flow rate for a given shot volume by several seconds. Therefore, a barista

should not adjust the grind in response to just one shot with poor flow rate if there

is a chance the dose was not identical to that of previous shots. On the other hand,

whenever the flow rate has trended faster or slower over the course of several shots,

the barista should feel confident the grind needs adjusting.

To achieve consistent dosing a barista should:

1. Practice the same exact dosing, distribution, and grooming (leveling and

refining of the distribution) techniques every shot.

2. Practice until he or she can consistently create a coffee bed with a variation

in mass of only about 0.5 gram.

3. Periodically test his or her consistency by weighing a few doses during a

busy period.

It is best to adjust the grind in small increments. lf your grinder has a small tunnel

between the burrs and the dosing chamber, any new grind setting should not be

evaluated until the first 5 grams or so of grounds have been used or discarded. This

eliminates any effect caused by “old” grounds that had been stuck in the tunnel or

scattered around the dosing chamber.

Espresso

Dosing and Distribution

Unlike many other coffee professionals, I consider dosing and distribution a unit,

since the distribution of most of the coffee bed is determined during dosing. A barista’s

goal when dosing and distributing should be to provide every shot with a dose

of identical mass and evenly distributed volume and density. Dose size variation

leads to inconsistent flow rates, and uneven distribution causes uneven extraction.

Perhaps the single most important skill a barista can have is to be able to consistently

create an evenly distributed coffee bed. Distribution starts as soon as dosing

begins, so it is critical to dose with careful aim.

How to Dose

The following is one example of a dosing system.

1. Unlatch the portafilter from the espresso machine.

2. Knock out the spent puck.

3. Wipe the inside of the portafilter basket with a dry rag; moisture on the side

of the basket can promote channeling around the edges of the coffee bed.

4. Ensure all of the basket holes are clear.

bSJJl'<!SSO 11

5. Turn on the grinder. If you have a very slow grinder, you may turn on the

grinder as the first step.

5. Pull the handle repeatedly while rotating the portafilter so that the grounds

fill the basket as evenly as possible. If more grounds fall into one section than

another, the favored section will be more compacted, even after grooming.

7. Turn off the grinder when the proper amount has been ground.

8. Stop dosing when the desired amount is in the basket. This amount can be

exactly the amount used for extraction, or it can be a little more, with the

extra grounds removed during grooming. Whatever amount you choose, it

is important to consistently dose the same amount every shot.

Dosing Var·iations

No matter what dosing method you use, it is easier to get a uniform distribution by

sprinkling a small dose with each pull of the handle than by dumping large amounts

of grounds with each pull. A couple of common dosing methods are efficient enough

to use in a busy cafe.

1. The pie piece method. Think of the coffee bed as a pie cut into several wedgeshaped

pieces. As you dose, fill each “pie piece” to the rim of the basket,

rotate the portafilter and fill in the adjacent piece, rotate and fill again, and

soon.

2. The layering method. Sprinkle small amounts around the basket while continually

rotating it to form a shallow, even layer of grounds. Repeat the process

to build a second layer on top of the first. Continue stacking layers until

the desired dose is in the basket.

Constantly rotate the portofilter bock and forth (not shown) to create layers. Always aim doses

at the lowest spot on the surface of the bed.

12 Espresso

Grooming

After dosing and before tamping, a barista should groom the dose. Grooming involves

redistributing the upper layers of the coffee bed (or, in the case of the Weiss

Distribution Technique, the entire coffee bed), eliminating any extra grounds if the

barista deems the dose too large, and then polishing the surface of the coffee bed

before tamping.

Grooming Methods

Several common grooming methods are in use today, each with its own advantages

and disadvantages.

1. The NSEW (No1·th South East West) Method (not to be confused with the

tamping method of the same name). The NSEW method is easy to learn and

fast enough for use in a busy cafe.

Using your finger or a straight-edged tool, push the mound of grounds

toward the far rim of the basket (i.e., “north”) without pushing the grounds

over the edge. Then push the mound to the near edge (“south”), then to the

right, then to the left. Finally, push any extra grounds over the edge. The

surface of the bed should be smooth and level, with no divots or visible

inconsistency. Using the NSEW method, it is critical that the amount of

“extra” grounds in the basket prior to grooming is consistent every time.

The mass of the mound before grooming heavily influences the density of

the groomed bed. The end result might always look the same, but a bed

that began with a larger mound of grounds before grooming will be denser

after grooming.

First push the grounds to the for rim of the basket [north), then bock toward the handle [south),

then right (east), then left (west), pushing any extra grounds over the edge before tamping.

2. Stockfleth’s Moue. Stockfleth’s is perhaps the most difficult grooming technique

to master but works well once you get the hang of it. Begin by slightly

overdosing the basket. Hold the portafilter in front of your torso with both

elbows facing outward. Put a straightened finger, or the webbing between

the thumb and forefinger, gently on the grounds. Pull both elbows inward,

causing the portafilter and the leveling hand to rotate in opposite directions.

The mound of grounds should rotate around the center point of the

Espresso

Begin with the elbows out, and pull the elbows in while rotating the mound of grounds around

the center of the coffee bed. Repeat this motion two or three times.

Perform a NSEW swipe before pushing any extra grounds over the edge of the basket.

14 Espresso

basket. Repeat the motion several times until all areas are equally filled and

compacted. You may polish the surface with a quick NSEW swipe before

pushing any residual grounds over the edge.

3. The Weiss Dish·ibution Technique (WDT). Invented by John Weiss, the WDT

is an ingenious way to compensate for clumps or uneven distribution. To execute

the WDT, squeeze a funnel into the top of the portafilter basket. (John

recommends using a small yogurt container with the bottom cut off.) Funnel

the grinds into the basket until it is slightly overfilled. Stir the grounds

well with a slender, pointed object such as a dissecting needle or straightened

paper clip. Remove the funnel, groom the dose with a quick NSEW swipe or

Stockfleth’s Move, and tamp. Alternatively, the grounds can be dosed into a

separate container and stirred before being poured into the portafilter basket.

This version has the advantage of allowing the portafilter to retain more

heat, since the portafilter spends less time detached from the group head.

The WDT offers the two unique benefits of breaking up clumps and

redistributing an entire dose after it is already in the basket. The disadvantage

of the WDT is that it might be too time consuming for regular use

in a busy cafe.

Ugh! Lots of clumps. Stir the grounds vigorously with a straightened paper clip to break up the

clumps. The end result is fluffy, clump-free grounds.

Grooming Shallow Doses

All of the above grooming methods require starting with a mound of grounds large

enough to fill the basket to the rim. Doses too small to crest the rim cannot be

groomed with a level finger or tool. To groom a smaller dose, a barista has two

choices: groom with a rounded tool or switch to a smaller basket.*

* Grooming with a convex tool results in a coffee bed with a concave surface. After tamping. such a

bed is denser near its perimeter than its center. This uneven density is not ideal. However, because

channels most frequently form near the perimeter of a coffee bed, such a distribution eliminates

the most common source of channeling. A coffee bed groomed with a convex tool usually results

in good. but imperfect, extraction patterns, and rarely forms large channels.

Espresso 15

Use the lid of the dosing chamber or any other curved object to groom shallow doses. The

greater the curvature {i.e., the smaller the object, if it is circular), the smaller the resulting dose

will be.

Shallower doses can be groomed with a rounded, convex tool such as the lid of a

grinder’s dosing chamber. One option is to rest the object on the rim of the basket

and swipe NSEW before pushing any extra grounds over the edge. Alternatively,

swipe the tool until it is at the centerline of the basket, and then rotate the tool one

or two revolutions in a fashion similar to Stockfleth’s Move. Residual grounds can

then be swiped over the edge with the rounded object.

Using a smaller basket can eliminate the need for a special grooming tool. For

instance, a 15-gram dose might be shallow in one double basket but will be level

with the rim in a different manufacturer·s double basket. If you prefer to always

groom with a level tool, it is worth having a variety of baskets on hand.

Tamping

Tamping locks in a distribution, polishes the surface of the coffee, and eliminates

any large void spaces in the coffee bed. Tamping also offers a perceptive barista

feedback about dose quantity, distribution, and grind.

How Ha,.d to Tamp

Contrary to popular belief, the difference in flow resistance caused by lighter and

harder tamping is minimal.q Once the coffee has been tamped with enough pressure

to eliminate any large void spaces in the bed, additional tamping pressure ,..viiin ot

16

have much effect on extraction quality or flow rate.* Two factors account for this.

1. Some or all of the pressure generated by tamping is immediately relieved

when the coffee particles are wetted.

2. The 50 lb or so of force applied by a barista when tamping firmly is dwarfed

by the 500+ lb of force applied by the pump during extraction.*

Very firm tamping does not seem to offer any benefits, but there are at least two

reasons to tamp lightly: it causes less stress on the barista’s wrist and shoulder, and

it makes it easier for the barista to achieve a perfectly level tamp. (This is immediately

clear when using a tamper and basket designed to have a very tight fit. When a

barista tamps with a lot of force they will get stuck together much more frequently,

indicating the tamper is not level.)

* One interesting reason many ba1isti overestimate the impact of harder tamping on flow rate is

that, for a given dose and basket, a harder tamp \,viii compact the bed more, leading to more

“headspace” between the grounds and the dispersion screen. Because the entire headspace must

be filled with water before the water will percolate through the grounds at full pressure, the extra

headspace increases the lag time between pump activation and the appearance of extract from

the portafilter. The extra lag time might lead a barist,1 to overestimate how much the harder tamp

slowed the flow rate.

*9 bar pressure z 130.5 psi; coffee in 58-1110b1a sket has surface area of 4.09 sq in: 130.5 psi x 4.09

sq in= 533.7 lb.

Espresso 17

To Tap or Not to Tap?

A recent point of contention in the tamping debate is whether to tap the side of the

portafilter between tamps. The argument in favor of tapping is that it dislodges any

loose grounds which had crept up the walls of the basket during the first tamp, and

those grounds can then be sealed into the coffee bed with a second tamp.

It is hard to see how incorporating a few loose grounds into the coffee bed is

worth the potential harm done by tapping. The tap can break the seal between the

grounds and the wall of the basket, creating an easily exploitable channel around

the edges of the coffee bed. In my experience a broken seal is difficult, if not impossible,

to fix with a second tamp. It might be possible to tap without breaking

the seal, but tapping does not seem wo1th the risk. The bottom line: a few loose

grounds are a minor problem, if in fact they are a problem at all. (I don’t think they

are.) A broken seal between the grounds and the basket is a major problem.

One barista I admire taps with her wrist (an action akin to a strike with a “dead

blow” hammer) in order to limit any jarring of the coffee bed. If you must tap, this

seems to be a safer method than tapping with the hard handle of a tamper.

How to Tamp

Grip the tamper loosely in your hand, aligning the shaft of the tamper handle as if

it were an extension of your forearm. Your wrist should be neutral, and the base of

the tamper handle should sit comfortably in the hollow of your palm. This position

will minimize strain on the wrist, which is critical for a barista who tamps hundreds

or thousands of times per week.

Keeping the tamper level, squeeze it gently onto the grounds. That’s it. There is

no need for a twist or a second tamp.

When you release the tamper some loose grounds might remain on the wall of

the basket or on the surface of the coffee bed. Briefly turn the po1tafilter upside

18

Hold the tamper comfortably in the hollow of your palm with the shaft of

the tamper handle aligned as on extension of your forearm.

Esp,·esso

Tamp lightly with a neutral wrist to minimize strain.

The tamped coffee should have a smooth and level

surface.

down if you wish to get rid of these grounds. Next, wipe the edges of the portafilter

clear of grounds. Last, latch the portafilter onto the espresso machine gently

in order to avoid jolting the grounds and breaking the seal between the coffee and

the basket.

Perform the above actions quickly but carefully to prevent the portafilter from

losing too much heat while it is unlatched from the group head.

Espresso 19

The Tamper

The tamper should fit snugly into the portafilter basket. If the tamper is too small it

will not seal the perimeter of the coffee bed, and channeling around the edges of the

bed is more likely to occur. Ideally, the tamper should fit such that if it sits the least

bit crooked, it will get stuck in the basket. I have had numerous tampers machined

to fit my baskets and so far have found the ideal gap between the tamper and basket

to be ‘i/1000 inch, i.e., a difference of rn/1000 inch (.25 mm) in diameter. A larger gap

will create a slightly higher frequency of channeling over the course of many shots.

Custom tampers can be made by a local machine shop or by a tamper manufacturer

willing to make custom sizes.

Whereas most commercial tampers are machined precisely, portafilter baskets can

vary tremendously in size; in a recent batch of triple baskets I bought from one supplier,

the diameters varied within a range of 75/1000 inch, or 2 mm! I have found it is

easy to find double baskets of consistent size and tampers designed properly to fit

those baskets; I’ve had less luck with triple baskets. For triples my strategy has been

to order dozens of baskets, measure their diameters to within 1/1000 inch, and return

the baskets of exceptionally large or small diameter. Usually, the majority of basket

diameters will be within a range of 2/1000 inch to 3/1000 inch; those are the ones I keep.

Then I have a tamper machined to a diameter 10/1000 inch smaller than the smallest

diameter in the range.

Please note: a standard 58-mm tamper designed for single and double baskets

does not fit all baskets equally and is not designed for use with triple baskets.

Water Temperature

Brewing water temperature is very important because it affects flavor, brew strength,

and flow rate. The “ideal” brewing temperature is determined by numerous variables,

including the coffee used, the flow rate of a shot, and, most importantly, your

taste. It is fair to say almost all professionals prefer temperatures in the range of

185°F-204°F.

A few established facts exist regarding the relationship between temperature

and espresso quality.

• Excessively low temperatures produce sour, underextracted espresso.

• Excessively high temperatures produce bitter, acrid, and woody flavors.”‘

• Higher temperatures result in more solids extraction and body.”‘

• Higher temperatures result in slower flow rates. 9

Managing Brewing Temperature

Before pulling a shot, a barista should purge, or flush, water from the group head

to clear coffee particles from the dispersion screen and to manipulate brewing temperature.

A flush can be done with the portafilter removed or with an empty portafilter

latched onto the group head.

Some flushes are done to cool the group, some to preheat the pipes feeding the

20 Espl’!!SSO

Flushing with no portofilter. Flushing

can also be done with on empty portafilter

in place to preheat it.

group head, and others to purge the heat exchanger of overheated water. Every machine

is different and requires a customized flushing routine based on the machine’s

design, the desired brewing temperature, the pressurestat setting, and other factors.

Managing Tempemru.re on Multiple-Boiler Machines

Multiple-boiler machines have one boiler dedicated to steam production and one

or more thermostatically controlled boilers dedicated to brewing water. If it is welldesigned

and has a PlD (proportional integral derivative) controller, a multipleboiler

machine can produce extremely consistent brewing temperature every shot.

Such machines usually require a very short purge to produce the desired brewing

temperature. The temperatures resulting from various purge amounts should

be measured using a Scace Thermofilter or other bead probe thermometer.

Espresso

The Scace Thermofilter and Fluke”” multimeter

21

The temperature profile produced by a thermostatically controlled machine is

considered “flat” and looks like an “L” rotated clockwise 90°. Depending on the machine,

it takes between a fraction of a second and several seconds for the brewing

water to reach a constant temperature.

……

IL,

.0. ….

Q.j. . .:.::., ,

.R.I. Qj

C.

E

Qj

I-

0

FLAT VERSUS SPIKED TEMPERATURE PROFILES

5 10 15 20

Seconds

Managing Temperature on Heat-Exchange Machines

25

Spiked

Profile

Flat

Profile

In heat-exchange machines, cold water is drawn through the heat exchanger, a small

pipe within the boiler where water is flash-heated on its way to the group head. Most

heat-exchange machines have a thermosyphon loop in which water circulates between

the heat exchanger and group head. This keeps the group head hot and keeps

the water cooler than it would be if it were to stagnate in the heat exchanger.

Heat-exchange machines do not dispense brewing water at a constant, or flat,

temperature. Instead, as shown in the illustration, the temperature increases sharply

over the first few seconds of a shot, peaks, stabilizes, and then drifts lower.*

Managing temperature on most heat-exchange machines requires three steps.

Step 1: Adjust the pressurestat. The pressurestat controls the pressure, and

hence temperature, in the boiler; higher pressure leads to higher temperature. The

pressure should be set low enough to limit overheating (relative to the desired temperature)

of the brewing water but not so low as to compromise milk steaming pressure.

If you choose to use very low boiler pressure, please note that you might need

to switch to steam wand tips with smaller holes in order to maintain enough steam

velocity to produce quality milk froth.

* Heat-exchange machines dispense water at a wide range of temperatures over the course of a shot.

When I refer to a heat-exchange machine as being consistent within 1°F shot to shot, it means if

you mapped the temperature profile graphs of several shots on one grid, the curves would consistently

be within 1 °F of each other.

22 Esp,·esso

Most stock pressurestats allow the boiler pressure to fluctuate by about 0.2 bar,

causing temperature fluctuations of approximately 4 °P. More consistent boiler

temperatures can be achieved by decreasing the pressurestat’s deadband, if it is

adjustable, installing a more sensitive pressurestat, or installing a PID controller.

(See the discussion of PIDs later in this chapter.)

Step 2: Adjust the thermosyphon flow restrictors, if there are any. Thermosyphon

flow restrictors improve temperature consistency from shot to shot and

limit the amount of cooling flush needed. The right combination of pressurestat

setting and flow restrictor size in conjunction with a very short flush will allow a

barista to consistently achieve any reasonable brewing temperature range with

variations of less than 1 °P shot to shot.

Please note: some restrictors are adjustable; others need to be replaced with a

different size to alter brewing temperature.

Step 3: Temperature surfing. Heat-exchange machines without flow restrictors

require much more effort on the part of the barista to achieve acceptable temperature

consistency. These machines require the barista to adjust the length of the

flush to the conditions of each shot, a technique known as temperature surfing.

To temperature surf, first flush beyond the point when the brewing water

changes from sputtering (boiling) to quietly flowing, and then allow the water to

run a few seconds more. The end of the sputtering indicates the heat exchanger has

been fully flushed. The longer the water is allowed to flow, the cooler it will get, up

to a point. As soon as the flush is halted, the water in the heat exchanger will begin

to reheat. Therefore, to achieve the desired brewing temperature, a barista has to

consider both the length of the flush and the time of the pause between the flush

and pulling the shot.

For efficiency in a busy cafe, a flushing routine should be designed with minimal

pause time, a technique is known as “flush and go.” This consists of flushing down

to the desired brewing temperature and then immediately latching on the portafilter

and engaging the pump. Home baristi without concern for expediency have the

luxury of experimenting with various combinations of flushes and pause times.

It is useful to accurately measure the temperatures produced by various flushing

routines before settling on one. The easiest way to do this is by using a Scace Thermofilter.

Other high-speed bead probe thermometers also work, but they require

a fresh dose of grounds per shot to create the realistic flow resistance required for

accurate temperature measurement. That can quickly make temperature measurement

messy and expensive.

Spiked Versus Flat Temperature Profiles

Many coffee professionals have expended a lot of energy debating the merits of

spiked versus flat temperature profiles. There is little doubt the two types of temperature

profiles result in modestly different flavors in the cup. However, with all

machines, extraction takes place at a wide variety of temperatures throughout the

coffee bed, especially in the earlier stages of extraction. This is because the grounds

absorb heat from the brewing water as it descends the coffee bed. This fact alone

makes it hard to justify many baristi’s slavish devotion to flat temperature profiles.

Espresso 23

Many baristi prefer flat temperature profiles because they are easier to comprehend

and reproduce. Spiked profiles are harder to replicate from shot to shot and

from one machine to the next, but the bottom line is the “best” shot each profile is

capable of producing is quite similar.

If you are feeling super geeky and have an extra few hundred bucks lying around,

you can buy a Scace Thermofilter, a digital thermometer, and datalogging software

and play with your machine’s temperature profiles. To learn how to do this, refer to

some informative discussions at www.home-barista.com. Go to “forums” and search

for “datalogger scace fluke.”

Proportional Integral Derivative Controllers

Recently PID controllers have been installed in espresso machines to precisely control

brewing temperature. A PID controller works by fine-tuning the on/off cycling

of the heating element.*

In a multiple-boiler machine the PID acts directly on the brewing water boiler as

a precision thermostat and can consistently produce brewing temperatures within

a few tenths of one degree. If you are willing to spend $6,000 to $10,000 for a

multiple-boiler espresso machine, I recommend you spend an extra few hundred

dollars on a PID to greatly improve temperature stability.

In a heat-exchange machine a PID controls brewing water temperature indirectly

by maintaining a consistent boiler temperature, in turn making the effect of

the heat exchanger more consistent. Installing a PID in a heat-exchange machine is

arguably a waste of money since a reliable, precise pressurestat can achieve a comparable

level of temperature consistency at much less cost. A PID does, however,

provide real-time boiler temperature readings and a quick, convenient means of

changing temperature settings without any guesswork.

Dispensing Temperature Versus Extraction Temperature

The temperature of the brewing water as it leaves the dispersion screen (dispensing

temperature) and the actual temperatures at which the grounds extract (extraction

temperature) are quite different. Many baristi obsess over dispensing temperature

but don’t think much about extraction temperatures. But of course extraction temperature

is what determines the flavor of an espresso.

Why are they different? At the beginning of an extraction the grounds, basket,

and portafilter absorb heat from the water, causing extraction temperatures to be

* A PID controller uses a feedback loop to control the output of the heating element based on calculations

involving the “error,” or the difference between the actual boiler temperature and the desired,

or setpoint, boiler temperature. The PID calculates the output based on three parameters: P

(proportional), I (integral), and D (derivative). The proportional calculation adjusts output based

on the magnitude of the error, the integral action is based on the duration (time) of the error, and

the derivative action is based on the rate of change of the error.

24 Espresso

lower than the dispensing temperature. As an extraction progresses the coffee bed

gets warmer and extraction temperatures increase, eventually approaching the dispensing

temperature if enough water is run through the grounds.

The major influences on extraction temperature are:

1. Dispensing temperature. This is the dominant influence and is approximately

the upper limit of extraction temperature.

2. Portafilter mass and temperature. A cold portafilter can dramatically decrease

extraction temperature. To keep the portafilter hot, minimize the amount of

time it is detached from the group head during dosing and tamping.

3. Grounds temperature. This factor does not vary much from shot to shot,

since almost all cafes store beans at room temperature and almost all grinders

dispense grounds at just above the ambient temperature.

4. Mass of the grounds (dose). The larger the mass of grounds, the more heat

they will absorb from the water and the lower the initial extraction temperatures

will be.

5. Mass of the water. The more water passed through a given mass of grounds,

the higher the average extraction temperature will be.

Putting It All Together

Up to this point we have analyzed the various details of espresso making in isolation.

I would now like to put all the parts together and describe the process of

pulling a shot. Please note that this is merely one sample system; your particular

equipment might necessitate a slightly different order of tasks. For instance, if you

have a very slow grinder, your first action might be to turn on the grinder.

1. Unlatch the portafilter.

2. If your machine requires a long flush, start flushing now. Stop the flush

when appropriate.

3. Knock out the old grounds.

4. Wipe the portafilter basket clean and dry. Ensure all basket holes are clear.

5. Turn on the grinder. (If you have a very slow grinder, you may turn on the

grinder as the first step.)

6. Begin dosing. Rotate the portafilter while dosing to distribute the grounds

evenly throughout the basket as it fills.

7. Turn off the grinder when you estimate the proper amount has been ground.

8. Finish dosing.

9. Groom the dose.

10. Be sure the tamper is dry and free of grounds.

11. Tamp lightly.

12. Wipe any loose grounds from the rim of the portafilter basket.

13. If your machine requires a very short flush, do it now.

14. Latch on the portafilter and engage the pump.

15. Observe the underside of the bottomless portafilter. If there is immediate

channeling, consider the possible cause, address it, and return to step 1.

16. Stop the flow based on your desired shot volume or color.

Espresso 25

17. Serve the shot immediately.

18. If the flow rate was faster or slower than desired, consider whether to adjust

the grind.

What Does a Good Pour Look Like?

A barista cannot know how an espresso will taste by simply looking at the pour.

However, once a barista is intimate with a particular coffee and machine, he or she

can use visual cues to estimate shot quality.

The following guidelines represent a useful framework for judging shots visually.

The progression of flow and color should be adjusted to your particular coffee

and machine. All observations assume use of a bottomless portafilter.

If there is a preinfusion phase, once the pump is activated it should take 3-10

seconds for coffee to appear on the underside of the basket. If there is no preinfusion,

the extract should appear after 2-5 seconds. Either way, we’ll consider the

first appearance of coffee to be time zero.

During the first 2 seconds, dark brown extract should appear from all of the

holes on the underside of the basket. If coffee has appeared from some, but not all,

of the holes in the first 2 seconds, it is evidence of uneven extraction.

Seconds 3-5 should see viscous brown drops of espresso fall from the basket.

Any yellow at this stage indicates a channel has formed, the grind is too coarse, or

the extraction temperature is inappropriate.

By 8-12 seconds, all of the drops of espresso should join into one brown/ orange

stream.

The color will become progressively more yellow during the rest of the flow. The

full shot should be completed in 20-35 seconds, depending on the desired espresso

brewing ratio and flavor profile.

26 Espresso

Preinfusion

Preinfusion is a brief wetting of the grounds at low pressure prior to engaging consistent

full pressure. Numerous coffee professionals, including me, have found that

most forms of preinfusion, on most machines, decrease the incidence of channeling

and make the espresso machine more forgiving of flawed distribution, tamping, or

grind setting.

Why Preinfusion Wo,.ks

The low pressure of preinfusion wets the grounds with a slower liquid flow than

would be the case if the grounds were wetted at full pressure. The slower flow allows

the grounds to swell, redistribute themselves, and become more adhesive before

full pressure is applied. This provides two important benefits.

1. A decrease in the frequency of channeling. I’ve found this to be true with

numerous machines; it is also consistent with the finding that “prewetting”

(preinfusion) decreases channeling in packed percolator beds.7

2. A decrease in fines migration. Because fines migration is proportional to

flow rate,’ wetting with a slower flow causes more fines to get trapped by

the swelling and adhesiveness of the surrounding grounds before the fines

can migrate to the bottom of the coffee bed. As noted earlier in this chapter,

limiting fines migration helps promote more even extraction.

Espresso 27

I want to be clear about this because it is controversial: Using preinfusion will not

necessarily make your best shot better, but it will almost certainly result in a much

higher frequency of great shots. Even a talented, experienced barista will find that

preinfusion improves his or her consistency. More importantly, in a busy cafe with

many baristi of different skill levels, preinfusion will lead to more consistency, a

higher frequency of quality shots, and less fussing with grind adjustments.

Common Preinfusion Methods

There are numerous methods of preinfusion. As long as a preinfusion method involves

low-pressure infusion followed by an uninterrupted increase in pressure, it

is probably beneficial to use. The following are some of the most commonly used

methods:

Manual preinfusion. The barista begins infusion at low pressure and controls

when to engage full pressure. This is a feature of lever machines and some semiautomatic

machines.

Manual preinfusion requires experimentation to determine the best combination

of preinfusion time and pressure. A good starting point is to set the line pressure

feeding the espresso machine to 3.5-4.5 bar (51-65 psi), and to sample the

results produced by preinfusion times ranging from 3-10 seconds.

How the triple ristretto was born (a fictional story):

A long time ago, in a little town in the hills near Trieste, many old Italian men gathered every morning

at Hilly Caffe to argue and gesticulate wildly while drinking beautiful, small cappuccini. This went on

for many decades, and the men were happy because they thought the cappuccini at Hilly Caffe had

a perfect balance of milk and espresso flavor. Then one day an American businessman named “The

Milk Man” visited Hilly Caffe. The locals eyed the stranger warily and sensed he did not approve of

their coffee ritual, for he always ordered an espresso and an enormous pitcher of steamed milk and

then combined it all in an obscenely large paper cup.

Upon returning home, The Milk Man opened a chain of cafes in order to share his charming Italian

experience with Americans. These cafes had little ambience, no gesticulating Italian men, and no

6-oz cappuccini, however what his cafes did have was very large paper cups filled with a little bit of

espresso and a whole lot of steamed milk. Luckily for the businessman, “bigger is better” is as true in

America as “the Pope is Catholic” is in Italy.

While this man was busy making billions of dollars serving lots of hot milk with a little bit of

espresso another cafe owner was busy obsessing over making tiny, dork espresso shots and cofe

lattes with pretty pictures on them. One day this second man, named “The Temperature Guy,” wrote a

book about dark espresso shots and pretty lattes. The book was coiled Obsessing Over Temperature

Stability. It sold many copies. It is not known whether The Milk Man ever read the book.

Before the book was written, lots of baristi in little cafes across America made big cofe lattes in

an attempt to get rich like The Milk Man. But they couldn’t compete with The Milk Man because they

didn’t have his genius for marketing and real estate. Luckily, The Temperature Guy’s book came along

with the answer to how to make a better latte than The Milk Man’s: the double ristretto.

After reading The Temperature Guy’s book, baristi began using double baskets to make small,

dark shots, and they began grinding each shot to order. Grinding each shot individually required

baristi to use finger-strike dosing, as instructed by The Temperature Guy. Finger-strike dosing involves

dosing the grounds up to, or above, the rim of the basket, and then leveling the dose with a finger.

Baristi who used finger-strike dosing ended up, perhaps inadvertently, using larger doses than the

baskets were designed for.6

Progressive preinfusion. Infusion begins at low pressure while water fills a

spring-loaded preinfusion chamber attached to the group head. Once water has

filled the empty spaces in the group head and preinfusion chamber, the spring is

extended, allowing the pressure applied to the coffee bed to increase gradually.

Flow restriction. A small restrictor, or gicleur, decreases the flow of water to the

group head. This causes a lag between the initial wetting and the applif;ation of full

pressure. Some do not consider this genuine preinfusion, but flow restriction can

have a preinfusion-like effect. Installing a small gicleur is a smart alternative for

machines not designed to offer low-pressure preinfusion. Gicleurs of different sizes

are available through many espresso parts suppliers.

Electronic preinfusion. Pump pressure is cycled on and off either once or several

times during the first couple of seconds of infusion. This type of preinfusion

does not adequately wet the coffee bed and seems to offer no clear benefits. I do not

recommend its use.

Other Considerations

When adding a preinfusion cycle, it is necessary to adjust the grind setting finer to

maintain a given flow rate. Factors such as the group head design, the spray head

pattern, and the amount of space between the dispersion screen and the top of the

Even after adopting The Temperature Guy’s methods, many quality-conscious American baristi

were still not satisfied with the strength of the coffee flavor in their cafe lattes. To make their lattes

stronger they were faced with a dilemma: either use two portafilters for each big latte, or use one

portafilter with an even bigger dose of grounds. Using two portafilters for one beverage was too time

consuming, so these baristi adopted the triple ristretto.

The use of such large doses had many ripple effects on espresso quality and caused baristi

to make adjustments. Larger doses absorb more heat from the brewing water, so baristi began

using higher brewing temperatures. Larger doses offered more hydraulic resistance, so coarser grinds

were used to maintain the traditional (some would say dogmatic) 25-second extraction time. Perhaps

most importantly, because baristi increased dose sizes without increasing shot sizes, they increased

espresso brewing ratios.

The espresso brewing ratio is the ratio of the mass of a dry dose of grounds to the mass of a shot

produced by the grounds. Higher espresso brewing ratios produce shots with lower solids yields; such

shots are typically brighter and more acidic, and often sour or sharp. Shots made with lower espresso

brewing ratios tend to have higher solids yields, mellower flavor profiles, and more bittersweet and

caramel tones.

Recently, a very smart man named Jim wrote a paper 6 in which he discussed the effects of very large

doses on solubles yield and flavor profile.* Immediately all of the geekiest American baristi read Jim’s

paper, and many scratched their heads, wondering what to do with the new information. Ironically, many

of them rediscovered the virtues of making espresso the way the baristi always have at Hilly Caffe.

Meanwhile, the men at Hilly Caffe are still enjoying their small, caramel-sweet espressi and cappuccini.

Once in a while a traveling American barista enters Hilly Caffe, and all the men stop their

arguing and gesticulating to listen to what the American orders. And when the American orders caffe

normale, they nod and smile and return to their arguments.

• The paper referred to solubles yield, not solids yield. Jim has since revised some of his findings, but the bulk of the

paper is still a valuable resource for baristi.

coffee bed all affect the results produced by preinfusion. As with so many of the

parameters of espresso making, experimentation and blind tasting are required to

get the most out of any machine and coffee.

Espresso-Making Techniques in Italy Versus America

In the past two decades, non-Italian baristi have developed new espresso-making

techniques, and many espresso cultures have drifted from the traditional Italian

methods. In this section I will focus on the differences between Italian and American

dosing and temperature standards.

Dosing Standards

In Italy the typical dose is approximately 6.5-7 grams per single (1-oz or 30-ml)

shot and 13-14 grams per double (2-oz or 60-ml) shot. Historically, these parameters,

in conjunction with pregrinding and standard single and double baskets have

produced an accepted range of espresso brewing ratios and brew strengths.

Recently many American baristi have taken to using larger doses, often greater

than 20 grams. Among the more progressive baristi, the typical dose for a single

shot has evolved from a 7-gram Italian-style dose to a 14-gram double ristretto,

to an overdosed (more than 14 grams) double ristretto, and, finally, to a triple ristretto.

These shots are not ristretto in the traditional sense (i.e., very short shots

made from single doses) but are shots of standard volume (1-1ó oz) made from

larger (and larger) doses. These new dosing standards are not universal, but they

are relevant because they are used in many of the most admired cafes. This evolution

of dose sizes was an adaptation to two developments: larger American drink

sizes and the popularity of grinding to order.

Temperature Differences Between Italy and America

I’ve often wondered why so many Italian baristi use dispensing temperatures in the

185°F-195°F range, while many American baristi, especially those considered very

progressive, use 198°F-204 °F. I think one part of the answer is most Italian baristi

use 7-gram doses to yield 1-oz shots, whereas many Americans use 18-21 grams

to yield 1-oz shots. Despite the differences in dispensing water temperatures, both

systems result in similar average extraction temperatures.

Why is that? Because the larger dose used by Americans absorbs more heat

from the brewing water.

To illustrate, here is an interesting thought experiment: If you were to put 7

grams of 8o°F grounds and 30 grams of 190.5°F water (potential inputs of a typical

1-oz Italian “Hilly Caffe” shot) in a preheated container, the mixture’s temperature

would be 181.1 °F. If you then put 21 grams of 8o°F grounds in an identical container

with 38 grams of 203.5°F water (potential inputs of a typical 1-oz American

“The Temperature Guy” shot), that mixture would also measure at 181.1°F. It is

assumed each gram of grounds absorbs 1 gram of water.

The data used in the thought experiment is depicted more clearly in the following

chart:

30 Espr·esso

I

DRY COFFEE/HOT WATER MIXTURE AT EQUILIBRIUM TEMPERATURE

HILLY CAFFE TEMPERATURE GUY

Water mass (excluding waste) (g) 30

Water temperature (OF) 190.5

Dry coffee mass (g) 7

Dry coffee temperature (OF) 80

Dry coffee specific heat 0.4

Approx espresso mass (g) 23

Approx vol/mass ratio 0.04

Approx gross volume (oz) 0.9

Equilibrium temperature (Of) 181.1

How these calculations were made:

Hilly Caffe: 181.1 = (30x 190.5 + (7x80x0.4))-;- (30 + (7×0.4))

Temperature Guy: 181.1 = (38×203.5 + (21x80x0.4)-;-(38 + (2lx0.4))

38

203.5

21

80

0.4

17

0.06

1.0

181.1

A sincere thank you to Andy Schecter for teaching me about specific heat and reworking these

numbers to make them accurate.

Systems for Making Great Straight Shots and Great Milk Drinks

The best shot for straight espresso is not the same as the best shot for a 12-oz cafe

latte. A straight espresso should have moderate brew strength and optimize the

potential flavor profile of the blend used. A shot with too little brew strength will

lack body because brew strength and body are highly correlated; too much brew

strength will interfere with an espresso drinker’s ability to perceive subtler flavors.

The ideal shot for a 12-oz latte needs to have enough mass and brew strength

to balance the volume of the milk. The flavor profile of such a shot is important,

but not nearly as important as the flavor profile of a straight shot because in a latte

much of the espresso’s subtler flavors are blunted by the milk.

To accommodate the needs of both espresso drinkers and latte drinkers, most

quality cafes in the US simply use one large dose size for all shots. This can result in

reasonably good straight shots and lattes, but it is expensive and wasteful and does

not simultaneously optimize shots for lattes and straight espresso.

I recommend two systems that cafes can use to tailor shots to their intended

purposes.

Use two separate grinders: One way to pull two distinctly different types of

espresso shots is to use two different coffees and grinders. Additionally, depending

on the espresso machine, one group head can be dedicated to straight shots, with

its temperature tailored to the coffee being used.

Use different basket sizes and customized dosing and grooming methods:

If a barista uses the traditional Italian dosing standards of 7 grams for a single

and 14 grams for a double, the resulting shots will all have roughly the same brew

strength, flavor, and flow rate. However, if a barista uses finger-strike dosing with

single and double baskets, the dose in the double basket will be less than twice the

Espresso 31

My dosing education (or “how I had to travel to two continents just to

learn how to dose”)

The first time I went to Italy I had been a barista for eight years and was accustomed to

pulling 1-oz to 1 ó-oz shots with triple doses (20 grams) of grounds. Compared to my

own espresso, most shots I had in Italy were sweeter, less acidic, more yellow in color,

and had less body. When I returned home I tried to modify my own espresso to mimic

the flavor profiles I had experienced in Italy, but I never had satisfactory results.

A few years later I worked for Mojo Coffee in Wellington, New Zealand. Mojo

used Italian dosing standards with a lightly roasted (pre-second crack) blend made

up mostly of acidic, washed coffees. I had expected the espresso to be overwhelmingly

bright and acidic but instead it was pleasingly sweet with moderate acidity. It

was clear the difference in dosing was at least somewhat responsible for the mellow

and sweet flavor profile. To test this idea I attempted to pull double ristretti using an

overdosed double basket. (We had no triple baskets, and that was the closest I could

get to the doses used at my old cafe.) The resulting shots were typically sharper and

less sweet than those made with Mojo’s dosing method and espresso brewing ratio.

When I returned to the US and opened my second cafe, I reverted to using 20-

gram doses. I would have liked my own espresso to taste more like the shots I had

made in New Zealand, but I had a dilemma: I could not make a satisfactory 12-oz

or 16-oz latte with a smaller dose because the espresso flavor drowned in the milk.

Given that sales of straight shots were less than 5% of espresso beverage sales, it

was hard to justify compromising the other 95% for the sake of better-tasting straight

espresso. (Please withhold your purist outrage until the end of the chapter.)

size of the dose in the single basket.* This will result in different flow rates (faster

in the double), brew strengths, and flavor profiles.

An alternative system is to use two or three different basket sizes with customized

dosing and grooming systems for each. For instance, at home I have one

grinder, one single basket, and one double basket. I like to use the single basket

to make a mellow, sweet espresso normale with moderate brew strength and the

double basket to make a double ristretto with more body and brew strength for

a cappuccino. If I groom the double basket with a level tool and groom the single

basket with the round lid of my grinder’s dosing chamber, both baskets will yield

1-oz shots of similar mass and flow rate. Moreover, each shot will be of the desired

espresso brewing ratio, flavor, and brew strength for its intended purpose.

Pressure Interruptions During Espresso Brewing

While a shot is being pulled, several events can temporarily decrease pressure.

(These concerns do not apply to lever machines.)

1. Purging or flushing another group

* It will be roughly 1.5 times as much; the exact ratio depends on the coffee, dosing method, and the

type of basket used. The examples described assume all single shots have identical mass and all

double shots have twice the mass of the single shots.

32 Espresso

2. Pulling a shot on another group

3. Engagement of the automatic boiler fill valve

4. Other machines filling, decreasing line pressure to the espresso machine

Such variations in pressure can promote channeling in the original shot and should

be avoided whenever possible, using a few simple strategies.

1. Do not purge a group until all shots on other groups have been completed.

2. To pull two shots, purge both groups and prepare both portafilters before

starting both shots simultaneously.*

3. Rewire your machine to prevent opening of the boiler fill valve while the

pump is engaged.

4. If other machines (brewer, dishwasher, etc.) are competing with the espresso

machine for water pressure, the espresso machine can be protected with

the following setup. In order, from the upstream source to downstream,

install water treatment, pressure bladder tank, pressure restrictor, and

espresso machine. The water treatment is first because the pressure output

of most systems fluctuates. The pressure fluctuations are then absorbed by

the bladder, a balloon that exerts a high, constant downstream pressure

regardless of the pressure upstream ofit (within reason). The high-pressure

output from the bladder is then decreased by the restrictor to the desired

inlet pressure of the espresso machine. The bladder and restrictor combination

should cost about $200.

* Busy baristi will find strategies I and 2 impossible to consistently implement without slowing

service too much. That said, all baristi should make use of these strategies as often as is practical.

Espr·esso 33

Chapter 3

Tl1e Science and Theory of

Percolation a11d Extraction

I researched and wrote this chapter to teach baristi about the dynamics of espresso

percolation. Some will find this section fascinating and satisfying; others will find

it mind numbing. I believe it is w01th the effort to read and understand, especially

because it will provide knowledge that is necessary to diagnose many percolation

and extraction problems.

Percolation Dynamics

The dynamics of espresso percolation are very complicated and not completely understood,

but some useful models have been developed to describe what is known

of the process. These models will be easier to visualize if we first discuss and observe

the more familiar interaction of grounds, gases, and water in a filter during

drip coffee brewing. This can be done with a manual pourover or any drip brewer

that allows the grounds to be viewed during brewing.

35

The Dynamics of Percolation and Extrnction: Drip Coffee

Phase t: wetting Water is showered onto the coffee bed, wetting the grounds

and causing them to rapidly release CO2

The emitted CO2 repels the water and

causes turbulence, inhibiting both the wetting of the grounds and the flow of liquid

through the coffee bed. The turbulence is evidenced by the layer of foam covering

the spent grounds after brewing.

Water always follows the path(s) of least resistance through the grounds and

therefore flows down the coffee bed somewhat erratically. The water both removes

solids from the grounds and gets absorbed by the grounds, causing the unabsorbed

liquid to become progressively more concentrated as it descends the coffee bed. The

grounds swell as they absorb liquid.

Phase 2: extraction The coffee exiting the bottom of the filter is initially viscous

and concentrated. As extraction proceeds, the exiting liquid becomes more dilute

because there is less readily extractable material available in the coffee bed.

Extraction occurs in two phases. In the first phase, solids are washed off the

surfaces of the grounds. In the second phase, solids are transferred from the inner

coffee particles to the water by inner-particle diffusion, 8 the movement from an

area of higher concentration to an area of lower concentration.

Diffusion occurs in a series of steps. First, water contacts the coffee particles and

drives out gases. Second, water enters the pores of the particles, the particles swell,

and solids within the particles dissolve. Third, the dissolved solids diffuse to the

particle surfaces and then into the surrounding solution. 8

During brewing, water is continually added to the top of the system, diluting the

turbulent pool of liquid, grounds, and gases. This dilute liquid near the top of the

coffee bed effects rapid diffusion from the upper layers of grounds due to a steep

concentration gradient (the difference between the concentration of coffee solids

within the grounds and within the surrounding liquid). Extraction is slower in the

lower coffee bed because the liquid there is more concentrated with solids, reducing

the concentration gradient. The result is uneven extraction, with more solids

removed from the upper than the lower coffee bed.*

The Dynamics of Percolation and Extrnction: Espresso

The dynamics of espresso and drip percolation are similar, although espresso

extraction is accomplished primarily by washing, with little or no role played by

diffusion. The models developed to describe espresso percolation are not comprehensive,

but they have shown validity by successfully predicting the results of realworld

experiments. 1

2

,:Hs The following is derived from a combination of published

research and the current knowledge base of the specialty coffee industry.

Phase t: wetting In the first phase, water fills the headspace of the extraction

chamber, driving out gases 2 and wetting the grounds. The grounds absorb water,

while simultaneously the water picks up solids from the grounds. The absorption of

water causes the particles to swell9 and the coffee bed to decrease in porosity. 2

* Extraction from the upper and lower coffee bed can be made more equal by using a cone-shaped,

rather than cylindrical, basket. (See the discussion of basket shape later in this chapter.)

The Science and Theory of Percolation and Extmction

As the water flows through the bed it erodes solids from the grounds, transports

the solids, and deposits some of them lower in the bed. 0 This causes the solids content

of the lower coffee bed to increase* during the wetting phase.”(,

The coffee bed is exceptionally vulnerable to channeling during the wetting

phase. The lack of cohesion of the dry particles, reorganization of the coffee bed

due to particle migration and swelling, high rates of solids removal, and, in some

machines, an abrupt increase in pressure during this phase all increase the likelihood

of channels forming.

By the end of the wetting phase the coffee bed has been radically transformed:

it has lost porosity, swelled, and absorbed heat from the brewing water, gases have

been driven out, solids have been transferred from the upper to the lower coffee

bed, preferential paths have been created, and channels might have formed.

Phase 2: pressure increase A pressure gradient causes the water to flow from

the area of high pressure above the coffee bed to the area oflow pressure at the outlet

of the filter basket. According to Darcy’s Law of fluid dynamics, as the applied

pressure increases, the flow of water through the coffee bed will increase. However,

empirical evidence in published research’ apparently contradicts Darcy’s Law in

two ways. In this study:

1. As pressure increased during extraction, flow rate initially increased, then

peaked and decreased, leveling off asymptotically to a nearly constant rate.

2. In a sample of several shots pulled with various applied pressures, shots

pulled with higher pressure had higher flow rates, but only up to a certain

pressure. Beyond that pressure the average flow rate either remained

constant or decreased. What this means in plain English is, if you were to

increase your espresso machine’s pump pressure from 9 bar to 12 bar, the

flow rate of your shots might decrease.

Several possible reasons explain why the flow rate might decrease during the phase

of increasing pressure. First, particle swelling during this phase due to the wetting

of any remaining dry coffee decreases the porosity of the bed and causes an increase

in hydraulic resistance. Second, the increase in pressure causes the coffee bed to

compact, ,:i increasing hydraulic resistance. Finally, the increased pressure “favors

displacement of coffee bed particles (i.e., fines migration) and a gradual compaction

of the coffee bed as a reaction.””

Phase 3: extraction Researchers offer conflicting opinions regarding the relative

contributions of washing and diffusion to extraction in different forms of brewing.

One researcher who compiled data concluded the dominant mechanism of extraction

was the washing of solids from the outer surfaces of coffee particles. c- Another

analyzed the same data and concluded that 85%-90% of extraction in the first minute

(and presumably 100% thereafter) was due to inner-particle diffusion.’ 8 If this

second researcher is correct, diffusion could play a role in espresso extraction.

•· It is not known how much of the reported increase is due to deposited solids and how much is

attributable to solids being transferred through the lower bed in the extracting liquid when the

process was interrupted and measurements were taken.

The Science and Theory c>(Percolcztion and Extraction 37

THE DYNAMICS OF ESPRESSO PERCOLATION AND EXTRACTION

DRY

T=-10 seconds

FULL PRESSURE & FIRST EXTRACT

T=0 seconds

MID-EXTRACTION

T=lS seconds

LOW PRESSURE WETTING

T=-1 second

BEGINNING OF EXTRACTION

T=S seconds

LATE EXTRACTION

T=25 seconds

The color of the grounds (represented by the stocked rectangles) in the first frame is deep red,

indicating they are concentrated with coffee solids. The lighter reds in loter frames represent

lower solids concentrations.

T = -10 seconds: The dry grounds ;ust before the pump is engaged. The grounds ore pocked

with solids, and fines ore scattered throughout the coffee bed.

T = -1 second: The coffee bed near the end of preinfusion. The water has percolated through

almost all of the coffee bed but extraction hos not yet begun. The grounds hove absorbed

waler, swelling the coffee bed. A channel, represented by the yellow line, has formed through

the middle of the coffee bed. The upper layers of the coffee bed have lost solids, while the

lower coffee bed hos gained solids. Fines have begun lo migrate down the coffee bed.

T = 0 seconds: The first extract appears. The first extract appears al the outlet of the channel.

Fines and solids hove concentrated in the lower layers of the coffee bed. The coffee bed contracts

as pressure increases.

T = 5 seconds: Early extraction. Solids and fines are rapidly removed from the coffee bed. The

coffee bed is further compressed as full pump pressure is applied.

T = 15 seconds: Mid-extraction. The coffee bed shrinks as it loses mass. The upper layers of

the bed are almost depleted of extractable solids. The bulk of fines and solids ore concentrated

in the lowest layers of the bed.

T = 25 seconds: Final moments of extraction: The upper layers of the bed ore completely empty

of extractable solids. The coffee bed has lost about 20% of its original dry moss.

The Sci<‘nce and Theory of Percolation and .Extractio11

According to the research done with large percolator columns, diffusion does

not occur until coffee particles are:

1. “Satisfied with bound water.” Coffee particles can hold up to about 15% of

their dry weight as bound water.'”

2. Saturated with free extracting liquid.-

3. Free of gases.7

The typical espresso extraction time is probably too short for all three preconditions

of diffusion to be met. Therefore, it is likely that espresso extraction is accomplished

entirely by the washing of solids from the outer surfaces of coffee particles,

as well as by the emulsification* of oils.<1D iffusion plays little, if any role.

Flow P,-ogressio11

The initial extract from the flow of a well-prepared shot should be viscous and

dark.+ As the flow progresses the extract becomes more dilute and the color gradually

lightens, eventually turning yellow. Cutting off the flow when it yellows, or

* The emulsification of oils seems to be enabled by the pressure of espresso brewing. lt is arguable

that the emulsion is the aspect of an espresso most responsible for differentiating it from a very

concentrated cup of coffee.

* The color of the extract is believed to be darker when it has a higher concentration of caramelized

solids or a lower concentration of CO,, though there may be other factors that influence color.

The Science and Theory of Pe1·colatio11a nd Extraction 39

“blondes,” limits dilution of brew strength but has less effect on flavor than is commonly

believed, because the extract has a very low concentration of flavoring material

in the later stages of extraction.

Solids removal from the upper layers of the coffee bed is rapid during wetting

and early extraction.” This is due to the presence of high temperatures, the relative

ease of particle migration during the wetting phase, and the presence of a steep

concentration gradient.

In the lower layers solids content initially increases during wetting and then stabilizes

during early extraction” as the lower coffee bed loses smaller, fast-dissolving

solids and simultaneously gains deposited fines. The net result is that the upper layers

of the coffee bed contribute a much greater percentage of solids to the cup than

do the lower layers. 5•

6

Fines

Migration of fines, or ultra-fine cell wall fragments, is the “x factor” of espresso

percolation. Though I am not aware of any direct measurement quantifying fines

migration, there is quite a bit of indirect evidence of its existence in published research

‘·6•7•9 and in the predictive ability of mathematical models* that are based on

the assumption that fines migrate and form a compact layer at the bottom of the

coffee bed. 1.4.s

Formation of a significant compact layer can disrupt even percolation by obstructing

holes on the bottom of the filter basket. Formation of a compact layer can

harm espresso quality by causing several problems.

1. An unintended reduction in flow rate. Any barista who has experienced a

decrease in flow rate during extraction was probably witnessing the result

of increased hydraulic resistance caused by growth of the compact layer.

2. Uneven extraction patterns and channeling.

3. Reduction in body, if too many fines settle in the layer instead of contributing

solids (both soluble and insoluble) to the cup.

The Effects of Fines on Espresso Quality

Beyond the formation of a compact layer, fines have positive and negative effects

on espresso quality. To gain insight into the effects of fines, I used a 90-micron

sieve to remove a large quantity, perhaps the majority, of fines from the grounds

before dosing. =I= The first apparent effect of removing the fines was a faster flow rate,

* Some of the mathematical models referred to have been used to create espresso percolation simulations

able to accommodate numerous input variables. Real-world experiments have validated

the predictions of these models for such values as percentage of a coffee bed wetted during preinfusion,

quantities of solids remaining in different layers of a coffee bed after extraction, and

percolation flow rates.

* I did not quantify the proportion of fines I removed; I simply shook the sieve for about a minute,

at which point no more fines were passing through the sieve.

40 The Science and Theory c~f Percolation and Extraction

which indicated that fines provide flow resistance. After adjusting the grind finer to

rebalance the flow rate, I pulled several shots with the sieved grounds. Compared

to “normal” shots from the same beans, the mostly fines-free shots had less body

and less bitterness.

Because the presence of fines contributes positively (more body) and negatively

(more bitterness) to espresso, the best espresso should result from finding the ideal

proportion of fines for a given dose size and by limiting the migration of those fines

to prevent formation of a compact layer. There is no practical way to measure fines

production or migration, however, there are methods of decreasing fines production

and migration.

Limiting Fines Production

Production of fines is inevitable during grinding due to the brittleness of roasted

beans. For a given grind setting, there are four ways to reduce the quantity of fines

produced: use sharper burrs, 11 use a lighter roast,7 use slower grinding speeds,7 or

use beans with higher moisture content.”

Limiting Fines Migration

A barista can monitor fines migration indirectly in two ways: by observing the uniformity

of extract flow and color with a bottomless portafilter and by inspecting

the filter basket holes after knocking out spent grounds. (Color should not vary too

much from area to area, and the filter basket holes should be clear.) Based on these

observations a barista can decide whether fines migration is excessive.

The most effective way to reduce fines migration is by using low-pressure preinfusion.

Fines migration is also decreased by use of a finer grind. A finer grind

shrinks migration pathways by decreasing the space between grounds and allowing

more compaction of the coffee bed. 7 Of course, simply making the grind finer will

result in a slower flow rate, but a finer grind used in conjunction with a smaller dose

or a wider basket can balance the flow rate.

Basket Shape and Extraction

A standard single basket is shaped like a truncated cone, while a standard double

basket is cylindrical, or nearly so. Does basket shape affect extraction quality? The

answer is a qualified yes.

Earlier in this chapter it was noted that the upper layers of the coffee bed yield

more solids than do the lower layers during extraction.s-6 Such uneven extraction is

detrimental to flavor and brew strength: the upper layers overextract, yielding bitterness

and astringency, and the lower layers underextract, resulting in less sweetness,

less brew strength, and perhaps some underdeveloped flavors.

The use of cylindrical baskets exacerbates this uneven extraction, whereas using

truncated-cone baskets can balance some or all of it. To explain, consider a hypothetical

set of well-prepared extractions, one in a cylindrical basket, and the other

in a truncated-cone basket. For the moment let’s assume fines do not migrate and

The Science and Theory of Percolation and Extraction 41

FLOW THROUGH SINGLE AND DOUBLE BASKETS

Single Basket

Double Basket

. II

….__

no significant channels form in either extraction. Imagine you can see inside the

coffee beds during the extractions. In your mind’s eye cut each bed into a series of

thin horizontal layers, or cross sections. (Visualize the layers as a stack of discs.)

In a cylindrical double basket the volume ofliquid flowing through each layer is

equal. (Let’s ignore the effect of water absorption for the moment.*) Also, the area

of each layer is identical. Therefore the volume of liquid flow per unit area is the

same in all layers.

In a truncated-cone basket the volume of liquid flowing through each layer is

also equal. However, the upper layers have larger areas, and the liquid encounters

layers of less and less area as it descends the coffee bed. Therefore, during extraction

the volume of liquid flow per unit area increases as the liquid descends. (Think

of it as a road merging from two lanes into one; the same volume of cars flows

down the road before and after the merge, but the volume per lane doubles after

the merge.)

In a single basket, the greater flow per unit area in the lower layers results in

higher extraction yield from those layers. Therefore, in these hypothetical extractions,

the shape of the single basket provides a more uniform extraction.

* In real life, grounds absorb water. This makes calculating the flow through each layer complicated,

but it doesn’t change the fact that there is greater liquid flow, and hence extraction, per unit area

in the lower layers of a truncated-cone basket than in the lower layers of a cylindrical basket.

42 The Science and Theory of Percolation and Extraction

The same dynamic applies to drip coffee baskets; using a cone-shaped basket will

result in more uniform extraction from the coffee bed. Consumer drip brewers with

cone-shaped baskets are readily available. However, I know of no commercial drip

brewers that come with cone-shaped baskets. With commercial machines that offer

a variety of compatible baskets, it is best to use the most tapered basket available.

Espresso Brewing Ratios and Standards

What is a ristretto? A normale? A lungo?

Whereas there is a semblance of standards in Italy, in the rest of the world

espresso is made with a great variety of doses and shot sizes. Consequently, those

three terms have come to mean very different things to different baristi.

It is understood that at a given cafe a normale is a standard shot, a ristretto is

made with the same dose but less water, and a lungo is made with the same dose but

more water. Therefore the three terms refer loosely to espresso brewing ratios.*

Traditionally, baristi have measured shot size by volume, with 1 oz, or 30 ml,

being the standard Italian normale. This presents a complication: because the crema

volume of different shots can vary tremendously, the amount of liquid espresso in

two shots of the same volume can also vary quite a bit. Any barista who has watched

several shots rest for a few minutes can attest to the fact that the amount of liquid

remaining after the crema has dissipated can be very inconsistent.

Crema volume is increased by using fresher beans, grinding immediately before

pulling a shot, adding robusta, using a bottomless portafilter, and other factors.

The proper way to compare espresso brewing ratios and shot “sizes” is to weigh

doses and shots. During service in a cafe it is impractical to weigh shots as they

extract; I do not propose baristi weigh all their shots, but I think they should weigh

shots intermittently to improve consistency. Weighing shots also allows baristi

to communicate more effectively when discussing shot doses, sizes, and espresso

brewing ratios.

The concept of espresso brewing ratios based on shot mass instead of volume is

the brainchild of my friend Andy Schecter, a brilliant amateur coffee scientist from

Rochester, New York.:J:

It is interesting to note that a barista who pulls shots using a machine’s programmable

volumetric buttons will achieve a far more consistent espresso brewing

ratio than a barista stopping shots by sight. Shots produced with the programmable

buttons can vary by volume due to differences in crema quantity, but they will in

fact be of reasonably consistent mass.

” The term brewing ratio is traditionally used in reference to drip coffee brewing; it is the ratio of

dry grounds to brewing water used to make a coffee. In espresso making it is difficult to measure

the quantity of water used due to the high and variable proportion of the brewing water absorbed

by the grounds. Therefore it is practical, if a bit of a misnomer, to define espresso brewing ratio as

the ratio of the mass dry grounds to the mass of the shot.

* Andy’s discussion of these ideas, as well as the original publication of the following chart, appear at:

http://www.home-barista.com/forums/brewing-ratios-for-espresso-beverages-t24o2.html.

The Science and Theory l~f Percolation and Extrnction 43

How should baristi use this information about shot mass and espresso brewing

ratios? First, I think baristi should weigh a few shots per day to help maintain consistency.

Second, when discussing extractions, roasters and seasoned baristi should

include information about shot mass, just as they do about dose size and water

temperatures. Third, baristi should experiment with using the programmable volumetric

buttons, with the caveat that shots still need to be monitored for flow rate

and channeling.

BREWING RATIOS

FOR ESPRESSO

COFFEE

SINGLE

RISTRETTO DOUBLE

TRIPLE

REGULAR SINGLE

ESPRESSO DOUBLE

NORMALE TRIPLE

SINGLE

LUNGO DOUBLE

TRIPLE

SINGLE

CAFE CREMA DOUBLE

TRIPLE

SCAA

DRIP COFFEE

STANDARD

GROSS

DRY COFFEE BEVERAGE BREWING RATIO VOLUME

(g) (g) (DRY/LIQUID) INCL. CREMA

(oz)

LOW MED HIGH SMALL MED LARGE LOW HIGH TYPICAL LOW* HIGH**

7 7 0.3 0.6

16 16 60% 140% 100% 0.7 1.3

21 21 0.9 1.7

7 14 0.6 1.1

16 32 40% 60% 50% 1.3 2.6

21 42 1.9 3.4

7 21 0.8 1.5

16 48 27% 40% 33% 1.9 3.3

21 63 2.5 4.4

7 50 1.8 3.0

16 114 12% 16% 14% 4.0 6.9

21 150 5.3 9.0

55 1000 5% 6% 5.5%

*OLDER BEANS; SPOUTED PF; 100% ARABICA; LEVER MACHINE *’FRESH BEANS; NAKEO PF; USE OF ROBUSTA; PUMP@ 9 BAR

In this chart Andy Schecter defines ristretto, normale, and lungo using espresso brewing ratios.

Not all baristi will agree with Andy’s definitions, but his proposed standards reflect common

practices in Italy, and his definitions happen to be eloquently simple and easy to remember.

To translate, Andy’s typical ristretto is defined as having mass equal to the dry grounds used

to make it. The weight of a typical normale, or “regular espresso,” is twice the weight of the

dry grounds used, and a typical lungo is three times the weight of the dry grounds used. Cafe

crema is simply a very long pull of espresso.

44 The Science and Theory of Percolation and Extraction

Chapter 4

l\1ilk

Milk Steaming

Milk is the primary ingredient by volume in most espresso beverages. As such, its

preparation deserves the same care and attention given to espresso extraction.

Much like choosing a coffee roaster, choosing a milk supplier should be based

on quality and blind taste testing. Milk should be sampled both cold and frothed

and with and without espresso.

Baristi should be aware that the quality of milk from any supplier fluctuates

throughout the year due to changes in the weather and the content of the dairy

cows’ diets. Some years I have had to switch suppliers seasonally, since one supplier’s

milk was better in the winter and another supplier’s was better in the summer.

45

Milk Steaming Goals

The following should be the basic goals of any barista when steaming milk.

• Pour only as much milk as you will need for the current drink(s).

• Create a tight micro-bubble structure when aerating milk; the surface should

be glassy and have no visible bubbles.

• Heat the milk to a final temperature of 150°F-160°F.

• Plan ahead so milk steaming and espresso extraction are completed at about

the same time.

• Serve drinks before they separate!

Milk Separation

The mouthfeel of a cappuccino or cafe latte before the milk has separated is far superior

to the mouthfeel of the same drink a minute or two later. The sin of allowing

a drink to sit and separate before it is consumed is analogous to allowing a shot of

espresso to age before it has been drunk. In each case the beverage is unstable and

its quality declines if it is not consumed in a timely manner. While there is no guarantee

a customer will drink a fresh beverage immediately after it is served, it should

be the barista’s goal to offer every beverage in its ideal form.

There are three steps to serving a milk-based beverage with exceptionally creamy

and long-lasting texture.

1. Steaming. Steamed milk must have a tight micro-bubble structure. Creating

visible bubbles, overheating, and overstretching while steaming can all

degrade the potential texture of a beverage.

2. Pouring. Pouring with the proper flow and skillfully using “the spoon method”

each help delay separation.

3. Serving. Present beverages as soon as they are made.

How to Steam Milk

Use the smallest pitcher that can comfortably accommodate the amount of milk

needed for the beverage(s) to be made. A good rule of thumb is the pitcher should

be about 1/3-ó full before steaming.

1. Puff the steam wand into a moist rag or the drip tray to purge the wand of

any condensed water.

2. Set the steam wand tip just below the surface of the milk, near the center.

The steam wand should be roughly 10°-30° from vertical.

3. Open the steam wand to full, or nearly full, pressure, depending on the

quantity of milk to be steamed. When steaming very small amounts of milk,

such as for a macchiato, less pressure is required.

4. Immediately begin the stretching, or frothing, phase and complete it before

the milk reaches 100°F. Once milk is heated above 100°F, it becomes more

difficult to produce quality froth.

5. While stretching, keep the steam tip just below the surface of the milk and

carefully aerate the milk without forming any visible bubbles. The aerating

should make a consistent, subtle sucking noise.

6. When the desired stretch is achieved, raise the pitcher to sink the steam

Milk

wand deeper in the milk. Position the wand so the milk is kept rolling until

it approaches your desired temperature.

7. Turn off the steam wand, remove the pitcher, wipe the wand with a damp

rag, and carefully purge the wand into the rag.

Please note: With some steam wand tips or very high boiler pressure, aerating with

the tip at the surface of the milk will quickly lead to over-frothing. In such cases the

barista can aerate with the steam tip deeper in the milk, steam with partial pressure,

or lower the pressurestat setting.

Milk Textu,-es of Different Beverages

I would like to propose some beverage recipes simply for the sake of this discussion.

All beverages presented here will be prepared in classic, [talian-style, 6-oz to 8-oz

wide-mouthed ceramic cups, with a base of 1-1ó oz of espresso.

Cappuccino: Made with very aerated milk. The froth quantity should be such

that if the beverage is allowed to fully separate, and then the froth is pushed

back with a spoon, the froth will be about ó inch deep. (This is an estimate

and will vary based on the diameter of the mouth of the cup.)

Cappuccino froth should be deep and plush. When it is

pushed aside there should be no visible, separate layer of

non-oeroted milk.

Cafe latte: Made with moderately aerated milk. The depth of the froth after

separation should be about . inch.

Milk 47

A cofe latte 2 minutes ofter it was mode. At this point the

milk hos fully separated.

Flat white: Made with minimally aerated milk. There should be only a skin of

froth on top.

Grooming Milk

No barista will aerate milk pe1fectly for every drink. If milk is under-aerated, little

can be done other than to quickly steam a new pitcher. If the milk is over-aerated,

however, the milk can be groomed to achieve the desired texture.

To determine whether milk has been properly aerated, set the pitcher of steamed

milk on the counter and spin the milk. Spinning consists of moving the pitcher in

tight circles without changing its orientation. Spin the pitcher fast enough to whip

the milk around the walls of the pitcher in a controlled manner, but slowly enough

to prevent bubbles from forming. The more aerated the milk is, the more viscous,

or “sticky,” it will be when spun.

If it is too aerated, the very frothy top layers of milk should be removed by

grooming. To groom, skim the surface of the milk with a large spoon and remove

some of the surface froth. Skimming should be done with the bowl of the spoon

partially visible, to avoid scooping deeper milk. The smface should be skimmed

as evenly as possible. After grooming, spin the milk to evaluate its texture, and if

necessary, repeat grooming and spinning. Continue alternating grooming and spinning

until the desired milk texture is achieved. The entire grooming process should

be completed in no more than a few seconds.

Spinning can also be used to delay milk separation. Effective spinning is rapid

enough to keep the surface of the milk glassy but not so rapid that new bubbles

form or milk spills.

Milk

Coordination of Extraction and Steaming

Milk steaming and espresso extraction should be coordinated so steaming is completed

a few seconds before extraction is finished. Espresso is ready to be combined

with milk as soon as extraction is completed, but milk requires about 5 seconds to

settle after the steam wand is turned off. Any necessary grooming should be done

after this short rest.

If extraction is still not complete after the milk has been groomed, the milk

should be spun to delay separation. Spinning should not be used as a crutch, however;

even when milk is spun, its texture degrades with time, so milk should always

be poured within 30 seconds of steaming.

Milk Pouring

I will discuss two milk-pouring methods: free-pouring and the spoon method. Each

has advantages and disadvantages, and each has its place in a barista’s repertoire.

Free-Pouring

Free-pouring is the dominant s:vstem in use today. It involves steaming milk in a

spouted pitcher and then simply pouring the textured milk into the espresso. The

milk should be poured at a controlled rate slow enough to keep the crema intact but

fast enough to prevent the milk from separating in the pitcher. The spouted pitcher

is commonly used because it allows the milk flow to be directed, making it easier to

create latte art.

Milk 49

Begin by pouring the milk

into the center of the creme.

Pour quickly enough to

prevent separation in the

pitcher but slowly enough to

keep the creme intact.

Continue rocking the pitcher

to create a zigzag pattern. It

is critical to resist the urge to

raise the pitcher away from

the surface of the beverage.

It may be counterintuitive,

but keep the pitcher as low

as possible while pouring

and constantly accelerate

the tipping of the pitcher to

maintain the flow rate.

so

Maintain a consistent,

moderate flow rate throughout

the entire pour. To do

this, you must accelerate the

tipping motion of the pitcher

as the amount of milk in the

pitcher decreases.

Back the pitcher toward the

edge of the cup while zig•

zagging. Once you reach

the edge of the cup lift the

pitcher a couple of inches

and drizzle a small stream

of milk back across the centerline

of the zigzags.

Rock the pitcher bock and

forth once the white cloud

appears.

Eccol

Milk

How to Pour Latte Art

To pour latte art you must have a fresh shot of espresso with a reasonable amount

of crema and properly textured steamed milk. The milk should look creamy and

glassy, with no visible bubbles.

The most common mistakes beginners make are pouring the milk too slowly

and lifting the pitcher away from the surface of the beverage while pouring. Pouring

milk too slowly can cause it to separate in the pitcher, causing less-aerated milk to

pour into the beverage and more-aerated milk to remain in the pitcher. This makes

pouring latte art difficult and also results in an under-aerated beverage. Raising

the pitcher away from the surface of the beverage causes the milk to dive under the

crema rather than resting on top of the crema and forming a design.

Raising the pitcher while pouring prevents the milk from resting on the crema because

the flow of the milk is accelerated by gravity. Raising the pitcher is analogous to diving

from a high board: just as the milk dives to the bottom of the cup and hardly disturbs

the crema, the diver cuts through the surface of the water with hardly a ripple and

submerges deeply. On the other hand, pouring with the spout of the pitcher kept very

close to the surface of the beverage is analogous to diving from the edge of a pool:

the milk skims the surface of the beverage just as the diver merely skims the surface

of the water.

The Spoon Method

The spoon method is common in New Zealand, but I’ve yet to see it practiced elsewhere.

The benefits of the spoon method include delaying froth separation in the

cup and allowing control over the texture of the milk while pouring. The disadvantages

of the spoon method are it takes more time than free-pouring, requires the

use of both hands, and is harder to master.

The spoon method works best with a round bell or vev pitcher with a beveled

edge. The wide mouth of the bell pitcher provides a better view of the milk texture

while pouring and allows easier spoon access and control.

To execute the spoon method, steam the milk, groom it if necessary, and use a

tablespoon as a gate to control the flow and texture of the milk as it is poured. The

details are different for each drink, but the basics are the same.

Milk

1. Begin the pour with the spoon tightly restricting all but the densest, least

frothy milk. Some baristi use the spoon to pull back (away from the pouring

edge) the frothiest milk several times before restricting the milk and starting

the pour.

2. Pour into the center of the espresso at a moderate rate to prevent breaking

up the crema.

3. While pouring, lift the spoon slowly to allow frothier milk into the cup.

4. The surface of the finished drink should be glassy and can be finished with

a design if desired.

51

Pouring a Cappuccino Using the Spoon Method

Begin by tightly restricting the milk flow with

a large spoon. Only the least-aerated milk

should be allowed into the beverage. Pour

at a moderote rote, being careful to keep

the cremo intact.

When the cup is nearly full, use the spoon to

push very aerated milk onto the surface of

the beverage.

52

Raise the spoon when the cup is one-third to

one-half full

Finish the beverage by either drizzling a thin

stream of milk back through the centerline of

the beverage surface to draw o heart, or by

keeping the pitcher where it is to create a

white circle framed by dark cremo.

Milk

Steaming, grooming, and pouring look and feel different when using a bell pitcher;

thus, even an experienced barista will need practice and patience to adapt to, and

master, using both the bell pitcher and the spoon method.

Spoon Method Variations

Cappuccino. Begin with very aerated, viscous milk. The milk should seem to

“stick” to the walls of the pitcher a little when spun. Use the spoon to hold back

the lighter surface milk as you pour the densest, least frothy milk into the espresso.

When the cup is about 1/:3 full, gradually raise the spoon to allow more-aerated milk

into the drink. By the time the cup is about 2/3 full, the spoon should be raised completely

out of the milk. For the finish, the spoon should be reinserted to push the

final bit of very aerated milk into the drink. The surface of the drink should form a

crown above the rim of the cup, with a ring of dark espresso framing a round center

of glassy white milk.

Cafe latte. Begin with moderately aerated milk. The milk should be noticeably

more viscous than when it was cold, but it should offer almost no resistance to

being spun (i.e., it should not stick to the walls of the pitcher.) Use the spoon to

hold back the lighter surface milk, and begin the pour. Slowly raise the spoon while

pouring to allow more-aerated milk into the drink, and simultaneously raise the

pitcher a couple of inches. To complete the drink, lower the pitcher and finish the

pour with the spoon either out of the pitcher or restricting just the slightest bit of

surface milk. With practice, it is not too difficult to finish the drink with latte art.

Flat white. Begin with minimally aerated milk. The milk should be only slightly

more viscous than it was before steaming. Use the spoon to hold back all froth as

you pour at a steady pace into the center of the drink, being careful to not break up

the crema. Lift the spoon at the final moment to finish the drink with a very thin

skin of frothy milk. Traditionally, a flat white’s surface is dark with a spot of white

in the middle, though some baristi finish their flat whites with a design.

The kiwi who stirred my latte

A few years ago I went to a cafe in Wellington, New Zealand, and ordered a small

latte. The coffee flavor of the first sip was subtler and mellower than that of any latte

I’d ever had, and the taste was almost the same on the last sip. Usually lattes start out

strong and a bit sharp, since the bulk of the crema is on top, and by the end the drink

is milky and weak. Whatever was going on with this drink, it made me want another

immediately. This time I watched Dave, the barista, make it for me. First he pulled the

shot into the cup and steamed the milk in a spouted pitcher. Then, with a spoon, he

restricted the pour tightly to let out an ounce or so of very thin (less-aerated) milk. Next

he took the spoon and gently stirred the mixture of espresso and thin milk. Finally, he

spun the pitcher briefly and free-poured the rest of the drink. The rosetta on top was

gorgeous and the latte tasted as good as the first one.

I chatted with Dave for a long while and learned he always stirred the espresso

with a bit of thin milk because he thought it helped distribute the coffee flavor more

evenly throughout the drink.

Milk 53

Pour obout on ounce of restricted, lightly aerated milk into the espresso and

lightly stir.

Why Use the Spoon Method?

I have found drinks made with the spoon method keep their texture intact longer

before separating. I’m not sure why this is; possibly by beginning the pour with

only the thinnest milk mixing with the espresso, and then gradually increasing the

frothiness of the milk introduced, the drink can distribute and “hold” the new froth

better. In my experience, if too much frothy milk is introduced too quickly, a drink

cannot integrate the new froth, and it ends up sitting on top of the drink instead of

mixing in. For instance, try this: begin the pour by pushing the most-aerated milk

in first, and then restrict the flow to progressively thinner milk. From the beginning

of the pour the frothier milk will not mix well with the espresso, and the drink’s

texture will never be fully integrated.

F,·ee-Potil”ing Multiple Beverages from One Pitcher: Milk-Sharing

If a barista were to free-pour a few beverages, one after the other, from one large

pitcher, the most-aerated milk would pour into the first drink and each successive

drink would have less-aerated milk than the one before. To provide each drink with

milk of the desired aeration the barista should “milk-share.”

To milk-share, a barista needs to create enough froth in one pitcher for the cumulative

needs of all drinks being made. It takes practice to accurately estimate

how much to aerate large quantities of milk for multiple beverages. When in doubt,

the barista should aim for frothing a little too much, as the excess froth can be removed

by grooming.

Once the milk in the large pitcher is steamed, it needs to be “traded” back and

forth between the original steaming pitcher and a secondary pitcher. When trading,

the topmost, frothiest milk always pours out first. This means the milk in the receiv-

54 Milk

ing pitcher initially becomes frothier while the milk in the pitcher being poured from

becomes less frothy. A barista should trade until the milk in the original pitcher is of

the proper viscosity for the next drink to be poured.

To illustrate milk-sharing with free-pouring, I’ll describe how to make one 7-oz

cappuccino and one 7-oz cafe latte.

1. Fill a 20-oz tapered latte art pitcher until the milk is .-ó inch below the

bottom of the spout.

2. Turn on the grinder.

3. While grinding, empty and wipe clean two portafilters.

4. Purge both groups and reattach one portafilter while preparing the other.

5. Latch the prepared portafilter onto its group. Turn on the grinder. Remove

and prepare the second portafilter.

6. Pull both shots simultaneously.

7. Steam the milk so it is about 1 ó inches below the rim of the pitcher when

steaming is complete.

8. Pour about 1/3 of the milk into an empty 20-oz pitcher.

9. Spin the milk in the original pitcher; it should have the viscosity of cappuccino

milk. If it doesn’t, trade milk between the pitchers until it does.

10. Pour the cappuccino from the original pitcher; always pour frothier drinks

before less frothy drinks.

11. Serve the cappuccino.

12. Pour any residual milk into the second pitcher. The combined milk should

be of the right volume and viscosity for the latte. If it is too frothy, groom the

milk before pouring. If it is not frothy enough, steam a new pitcher of milk.

13. Pour the latte. Serve.

Pouring Multiple Beverages Using the Spoon Method

When using the spoon method it is not necessary to milk-share. Instead of milksharing

to manage the frothiness of the milk before pouring each drink, a barista

can use a spoon to manage the milk as it pours.

To illustrate how to pour multiple beverages from one pitcher using the spoon

method, I’ll describe how to make the same two 7-oz beverages, beginning at the

point where the shots are in the cups and the milk has been steamed in a 25-oz bell

pitcher.

Milk

1. Pouring the cappuccino, use the spoon as a gate to initially hold back all

froth, and then lift the spoon slowly to allow progressively frothier milk to

pour from the pitcher. Compared to making only one cappuccino, the additional

froth and milk quantity in the pitcher when pouring multiple drinks

requires a more restrictive range of spoon positions, and the barista needs

to adapt while pouring.

2. Serve the cappuccino.

3. Spin the pitcher. The remaining milk should be of the proper volume and

viscosity for the latte. If it is too frothy, groom the milk or use the spoon to

restrict the froth appropriately while pouring the latte.

4. Pour the latte. Serve.

55

How to Milk-Share

Transfer about 1/J of the milk from the large pitcher

to the small pitcher.

Spin the large pitcher to check the milk texture before

pouring.

Free-pour the cappuccino milk using the large pitcher.

Milk

Combine remaining milk in the small pitcher.

Pour the cafe latte.

Milk

Spin the milk in the small pitcher. Groom if

necessary.

57

58

How to Pour Multiple Beverages Using the Spoon Method

Pour a small amount of lightly aerated milk into the cafe latte,

tightly restricting the pour with a spoon. Adding the milk forestalls

oxidation of the espresso in the cafe latte.

Pour the cappuccino using the spoon method.

Milk

Milk

Pour the cafe latte using the spoon method. It might not be necessary

to use the spoon if enough restricted milk was poured in

step 1.

With practice, o boristo con creole latte art using the round pitcher.

59

An alternative when pouring multiple beverages from one pitcher is to restrict the

frothier milk with the spoon, fill each cup about 1/3 full, and then finish the drinks

in order from the frothiest to the least frothy. This is an especially useful technique

when making more than two drinks at a time.

Pouring up to Four Beverages from One Pitcher

I have seen baristi milk-share to create as many as four beverages from one pitcher

(as my friend Jon Lewis did at the 2006 US Barista Championship Finals). With the

spoon method it is easy to pour part of the milk for all four drinks and then finish

each of the drinks, working from the frothiest to the least frothy.

With free-pouring, however, it is necessary to milk-share and trade milk between

two pitchers before pouring each of the first three drinks. If the barista plans

well, the milk remaining after the third beverage will be of the proper volume and

viscosity for the fourth beverage.

Chapter 5

Barista Systems

Efficiency Enhancement Tools

Busy cafes have little choice but to adopt strategies that are more efficient than

simply making one beverage at a time. It is important that baristi are trained to

maximize their efficiency without sacrificing quality.

Control Your Grinder with a Programmable Timer

There are numerous benefits to controlling a grinder with a programmable timer.

A timer guarantees the consistency of dose sizes, reduces waste, gives a barista the

option to attend to other tasks while the grinder runs, and improves the consistency

of espresso from shot to shot and barista to barista.

When purchasing a timer I recommend you choose one that is adjustable in increments

of tenths of a second or less; infinite adjustability is best. Whatever timer

you choose, please first confirm it is compatible with the voltage and amperage of

your grinder.

Use Thermometers

Most baristi eschew the use of thermometers, but they shouldn’t. The problem with

the “touch method” most baristi use is that it is inconsistent from barista to barista,

and even an individual barista can be inconsistent over time, especially as the heat

sensitivity of his or her fingers decreases with repeated exposure to hot pitchers.

The solution is to buy high-quality thermometers, recalibrate them every week, and

learn to use them properly. Proper use means the barista must anticipate the temperature

reading of the thermometer while steaming. We all know the thermometers

measure temperature with a lag, but it is a predictable lag. It is not difficult to

learn what the lag is for different quantities of milk, and to simply turn off the steam

wand when the thermometer indicates a temperature a certain number of degrees

below the target temperature. For example, for 10 oz of milk, turn off the steam

10°F early; for 20 oz of milk, turn off the steam 5°F early, etc.

It is a mystery to me why so many baristi think they are more accurate than a

calibrated thermometer. All baristi should remember the goal is to create a consistent,

high-quality product, even if the best technique involves using what some

see as a crutch. Just as a concert violinist doesn’t rely solely on his or her ear, but

uses a tuning fork, a barista should use a thermometer in addition to using his

61

or her senses of touch and hearing to evaluate temperature while steaming. Every

cafe should decide on a standard temperature for its beverages and train baristi to

achieve that temperature using thermometers to guarantee consistency.

Baristi who resist the use of thermometers should consider testing themselves

by steaming several pitchers with the touch method and then measuring the milk

temperatures with a calibrated thermometer. They should also perform this test

while multitasking during very busy times to see whether they become less accurate

when distracted. If a barista’s resulting temperatures vary, perhaps he or she will

consider using a thermometer.

To make the use of thermometers less burdensome, baristi can employ a trick

I learned from my friend Brant, who owns Small World Coffee in Princeton, New

Jersey: Using pliers, bend a small section of the rim of a steaming pitcher in toward

the middle of the pitcher. In the bent section, drill a hole just big enough to accommodate

the stem of a thermometer. This setup eliminates the need for thermometer

clips and holds the thermometer in a convenient spot.

Have a Steaming Platform Available

To some baristi this is sacrilegious, but I think it is acceptable for a barista to hold

the milk pitcher in his or her hand during the stretching phase and then set the

pitcher on a platform for the remainder of steaming. Alternatively, the pitcher can

be set on a platform for the entire stretching and steaming process, though it is

more difficult to get perfect results this way.

Hands-free steaming can yield great results, but it takes practice, and it can

Crimp a small area at the rim of the pitcher. In the crimped area drill a hole just large enough

to accommodote a thermometer stem.

62 Baristc1 Systems

The steaming platform should be heavy but easily moved. It

should be just tall enough that the tip of the steam wand is

about ó inch above the bottom of the pitcher when the wand

is completely vertical.

promote inattention and inconsistency on the part of the barista. When done properly,

the result should be no different from the result produced when the barista

holds the pitcher.

With some espresso machines the drip tray is positioned well to act as a steaming

platform, whereas with other machines it is better to have a heavy, moveable

platform that can be easily slid in and out of place below the steam wand.

Workflow

Busy cafes need to implement efficient systems for producing multiple beverages

simultaneously. Such systems should be structured but flexible enough to accommodate

different numbers of baristi working together. Most importantly, systems

should be designed to optimize efficiency without compromising quality.

Barista Systems

Efficient Workflow with One Barista

Using the lessons described earlier I would like to outline an efficient system for use

when only one barista is working. In this example, one 6-oz cappuccino and two 8-

oz cafe lattes will be made using free-pouring and milk-sharing.

1. Start timer to grind first shot.

2. Fill 32-oz tapered pitcher with milk to ó inch below bottom of spout.

3. Unlatch and knock out one portafilter, purge group, wipe basket, and dose.

4. As soon as all grounds have been dosed, restart grinder timer.

5. Groom and tamp first portafilter.

6. Attach first portafilter, remove second portafilter, and purge group.

7. Knock out second portafilter, wipe, dose, groom, and tamp.

8. Attach second portafilter, and set one latte cup and one cappuccino cup

under portafilters.

9. Start both shots simultaneously.

10. Purge steam wand and begin steaming.

11. Once stretching phase is complete, set pitcher on platform.

12. Restart timer.

13. Unlatch third portafilter, knock out, and wipe.

14. Dose, groom, and tamp third portafilter.

15. As soon as first two shots are complete, stop shots and purge third group.

16. Attach third portafilter, set new latte cup underneath, and start shot.

17. Set first two cups on counter.

18. Turn off steam wand when desired temperature is reached. Wipe and purge

steam wand.

19. Pour about 1/3-ó of the milk into a 20-oz secondary pitcher and trade back

and forth until milk in secondary pitcher has appropriate viscosity for the

cappuccino.

20. Pour cappuccino. Serve immediately.

21. Trade milk between pitchers until both pitchers have milk of equal volume

and viscosity.

22. Pour first latte. Serve immediately.

23. Stop third shot when complete.

24. Set third cup on counter.

25. Pour second latte. Serve immediately.

With practice, a skilled barista can get used to simultaneously steaming, grinding,

and observing shots. I advise baristi to work as efficiently as they can without sacrificing

quality and to attempt to become more efficient over time.

Efficient Workflow with Two Baristi

Busy cafes often require two baristi to work on the espresso machine together. This

allows much faster drink production but can lead to coordination problems. As a

general rule, one barista should pull shots, and the other should steam milk and

finish drinks. The barista on the milk side has the more difficult job and should be

the “lead,” directing the flow and making decisions. The barista on the espresso side

should pull the shots the milk handler calls for and should watch to be sure the right

Barista Systems

shots end up in the right drinks. If one barista falls behind, he or she should ask the

other barista for help so they stay coordinated. For example, if the barista steaming

milk is behind by a couple of drinks, he or she should have the other barista steam

a pitcher of milk, and possibly finish a drink, in order to prevent any espresso shots

from oxidizing. When their tasks are again synchronized, the two baristi can revert

to their original roles.

This is the framework of just one possible system. Experienced baristi can, of

course, work with a flexible system, but it is a good idea to have a default system to

fall back on in case of confusion.

Barista Systems 65

Chapter 6

Drip Coffee

Freshness

Throughout the world drip coffee has a bad reputation, for many good reasons.

Many places serve weak, bitter drip coffee after it has sat on a burner or in an airpot

for eternity. Even many “specialty” coffee retailers make the mistake of serving

numerous types of coffee simultaneously, thus guaranteeing slow turnover of each

coffee and a stale, lukewarm result. It is ironic that a consumer with a $20 machine

can make a better and less costly brew at home than he or she might get from a coffee

retailer with a $3000 machine. At least at home it’s fresh every time.

The simplest thing most cafes can do to improve their drip coffee is to ensure it’s

always served fresh. Here are some simple ways to serve fresher coffee.

• No matter how busy your cafe is, do not ever brew more than one variety of

coffee at a given time.

• Brew the smallest practical batches such that you are confident you will not

run out too frequently.

• Train your employees to brew new batches only when necessary rather than to

automatically brew every time a backup urn or airpot is empty.

• If you currently use glass pots or uninsulated metal urns, switch to enclosed,

thermal containers.

• Even if you do all of the above, you still need to institute a strict time limit after

which coffee must be poured down the drain. In my opinion, serving coffee

more than 30 minutes after it was brewed is insulting to a customer who is paying

$1.25-$1.75 for a cup. If you don’t think it’s worth pouring out old coffee,

consider how successful a restaurant would be if it regularly served old or stale

food. If you still don’t think it’s worth it, for several weeks drink only coffee

that is more than one hour old. If you still don’t think it’s worth it, you’re in the

wrong business.

• Train your employees to pour out old coffee rather than be hesitant to “waste”

it. It can also be a great selling point to let customers know how much coffee

you throw out in order to guarantee freshness.

These freshness standards will pay for themselves over time by increasing sales.

More sales will, in turn, cause less coffee to go to waste.

Drip Brewing Standards

In the 1950s and 1960s, the Coffee Brewing Institute (later the Coffee Brewing Center)

established drip coffee brewing standards still used today. My attempts to find

the original Coffee Brewing Center publications failed. The following standards

have therefore been derived from the work of the CBC via secondary sources:

3. 75 oz grounds to 64 oz water 195°F-205°F 1150-1350 ppm

All batches discussed in this chapter are assumed to be brewed using these standards.

Solubles Yield, Brew Strength, and Flavor Profile

The brew strength3/.·o f drip coffee is the concentration of solubles in the cup. Brew

strength does not indicate flavor quality, but it influences the perception of flavor.

If the brew strength of a coffee is too high, it can overwhelm the senses of the coffee

drinker and inhibit the perception of subtler flavors.

Solubles yield is the mass of solubles in a brew, expressed as a percentage of the

original mass of the coffee grounds used to make the brew. Different solubles dissolve

in water at different rates; therefore, each particular solubles yield percentage

represents a unique combination of soluble solids and a distinct flavor profile.”6

This can be experienced firsthand by tasting samples from the stream of extract

flowing from the brew basket at different points in a brewing cycle.

Coffee made with a lower solubles yield contains a greater proportion of fasterdissolving

compounds; these tend to be sour, acidic, bright, and fruity. Higher solubles

yields tilt the balance toward slower-dissolving compounds; these generally

contribute less acidity and more sweet, bittersweet, and caramel flavors.

Manipulating Solubles Yield and Brew Strength

The relationship between solubles yield and brew strength can be confusing. The

following table outlines how to manipulate yield and brew strength by changing the

grind and brewing ratio.

Grinding

A relatively uniform grind yields the best drip coffee. Too much particle size variation

will result in a combination of overextraction and underextraction throughout

the coffee bed.

The best grind setting should always be determined by blind tasting, though

a TDS meter can be used to measure brew strength and to supplement tasting. If

coffee tastes bitter or astringent or feels dry on the tongue, it is overextracted, and

* The standard procedure for measuring brew strength directly is to filter the liquid coffee of all insoluble

material, evaporate or oven dry the filtered liquid. and then weigh the residual solids. The

ratio of the residual solids to the original weight of the (filtered) liquid is the brew strength.

68

ACTION EFFECT ON YIELD EFFECT ON BREW STRENGTH

Make grind finer Increase Increase

Decrease brewing ratio Increase Decrease

Decrease brewing ratio

Increase

None, if grind is adjusted

and make grind finer appropriately

Make grind coarser Decrease Decrease

Increase brewing ratio Decrease Increase

Increase brewing ratio Decrease None, if grind is adjusted

and make grind coarser appropriately

the grind is too fine. If coffee is weak or watery, the grind is too coarse. If the coffee

tastes both overextracted and weak, it is possible the grinder burrs are dull and

need sharpening or changing.

In addition to taste testing, the grind setting can be spot checked visually by

observing the wet grounds after a brew cycle is complete. If the beans used were

roasted three to seven days before grinding, and ground just before brewing, the

majority of the surface of the wet grounds should be covered with froth.

TDS Meter

D1·ip Cc!{fee

• If there is little or no froth and the grounds are just a little moist (like wet

sand), the grind was too coarse.

• If the surface is pitted and/or very muddy, the grind was too fine.

• If there are patches of dry grounds, the grind was too fine, the surface of the

coffee bed was too close to the spray head, or some holes in the spray head

were obstructed.

Temperature

Brewing water temperature should be between 195°F-205°F, depending on roast

degree, brewing ratio, and desired flavor profile. A few generalizations can be made

about the effects of brewing temperatures on extraction.

• Higher temperatures increase the perception of acidity, bitterness, body, and

astringency. 26

• Higher temperatures generally result in more concentrated extractions, due

to the increased solubility of most compounds at higher temperatures. This is

true as well for espresso extraction. 21

• Different temperatures alter the relative solubility of various compounds. This

means different temperatures yield not just different cumulative solubles concentrations,

but also different relative concentrations of various solubles in

the cup.

Turbulence

Turbulence is the chaotic mixing of grounds, gases, and hot water. Turbulence is

caused by the release of gases from the grounds when hot water contacts them.

Turbulence slows the flow of water through the grounds, delays the wetting of the

grounds, and results in the frothy surface seen on wet grounds after brewing.

It is important to have some turbulence because it causes particles to lift and

separate, facilitating uniform flow through the coffee bed. 26 In addition, turbulence

can improve the evenness of extraction by providing a moving target for the spray

head, preventing it from consistently favoring certain patches of grounds. Too much

turbulence is a problem because it can excessively delay wetting of the grounds and

cause very slow flow rates through the coffee bed, leading to overextraction.

Managing turbulence is not much of an issue if a cafe consistently brews coffee

that is, for instance, four to six days out of the roaster. When the same cafe has an

inventory problem and has to brew coffee roasted either more than ten or fewer than

two days ago, it necessary to compensate for the unusual amounts of turbulence.

The beans roasted more than ten days ago create less turbulence and require

a finer grind to slow the flow rate. The beans roasted fewer than two days ago will

create excessive turbulence. To compensate for too much turbulence a barista has

three choices.

1. Use a coarser grind. Using a coarser grind setting to compensate for turbulence

is not the best option because it alters the resulting flavor profile.

2. Grind coffee several hours before brewing. Many coffee professionals reflex-

70 Drip Coffee

ively believe this is a terrible practice, but its effects are comparable to aging

coffee a few days longer in whole bean form.*

3. Use a larger prewet percentage and longer prewet delay, if those are options.

(See “Programmable Brewer Settings” in Chapter 6.)

Optimizing Different Batch Sizes

Each combination of machine and brew basket performs best with a limited range

of batch sizes, determined primarily by the diameter and shape of the brew basket,

and to a lesser extent by the spray head design and flow rate, the size of the drain

hole in the bottom of the brew basket, and the permeability of the coffee filter. The

most important factor is the brew basket diameter because it determines the height

of the coffee bed and hence the appropriate grind setting and contact time. All else

being equal, the larger the basket diameter, the larger the optimal batch size.

For example, a 1ó-gallon brewer I once had yielded the best coffee with batch

sizes of 2/3 gallon to 1 gallon. At the same time I had an urn machine with a very

wide brew basket; the urn worked best with batches of 1 gallon to 1 ó gallons. What

those two combinations had in common was they each produced a similar range of

bed heights in their respective baskets.

To achieve a given solubles yield and brew strength, a taller bed requires a

coarser grind, and a shallower bed requires a finer grind. This is because a taller bed

creates more flow resistance and longer contact ( dwell) time between the grounds

and water. Batch sizes outside of the optimum range require excessively fine or

coarse grind settings to produce the desired brew strength. Such grind settings can

cause the contact time to be too long or short, compromising flavor.

There is no universal ideal bed height, but the Coffee Brewing Center recommended

bed heights of 1 to 2 inches.

How to Brew Very Small Batches

To brew very small batches it is best to use a smaller, tapered brew basket or a

wire brew basket insert. Both options decrease the average diameter of the basket

interior and increase bed height, allowing a coarser grind to be used than would

otherwise be possible with a very small batch.

* In order to test the effect of allowing grounds to rest for several hours before brewing, I conducted

a few blind tests. Three roasters and several baristi participated, and numerous coffees

from multiple roasters were tested. Coffees were roasted anywhere from twenty-four hours to six

days before tasting. All batches were split into two samples: one sample was ground twelve hours

before tasting and the other sample was ground immediately before tasting. A slightly finer grind

was used for the drip coffees ground twelve hours before brewing in order to compensate for the

lesser turbulence. All samples prepared via a standard cupping procedure used the same grind.

Each sample was prepared as drip coffee as well as tasted via cupping.

The results were unanimous for all samples: every participant preferred the samples ground

twelve hours before brewing or cupping, no matter when the coffees were roasted. In light of these

results I’m confident pregrinding is not detrimental to flavor, and in some circumstances it is the

best system for optimal flavor.

Drip Coffee 71

Both baskets are designed to fit the same machine. The basket on the right is tapered to accommodate

smaller batches.

How to Brew Very Large Batches

To properly brew a large batch with a very tall coffee bed requires opening the bypass

valve. The bypass reroutes a portion of the brewing water around the filter,

diluting the brew without passing the water through the grounds. Using the bypass

is the equivalent of using a very high brewing ratio to produce a normal solubles

yield and very high brew strength, and then adding water to the pot to decrease the

brew strength. In plain English, it dilutes very strong coffee with hot water.

If a batch has a very tall coffee bed and is brewed without the bypass, an exceptionally

coarse grind is required to limit contact time and prevent overextraction.

Attempting to use a very coarse grind to compensate for a very tall bed can create

several problems.

It alters flavor profile.

It makes extraction a little less uniform because very coarse grinding creates

less particle size uniformity.”9

In some cases there will be no grind setting both fine enough to provide the

necessary brew strength and coarse enough to prevent overflowing from the

basket.

The Bypass Value

For about twelve years I refused to use the bypass because I didn’t believe its use

could result in great coffee. Then one day my friend Tony, who owns Metropolis

Coffee in Chicago, called and said he had had a great coffee at a shop in Michigan

that used a 50% bypass! At that point I realized I needed to learn how to use the

bypass valve.

72 Drip Coffee

The bypass works because it allows the use of a finer grind than would otherwise

be possible with a tall bed height. Without the bypass, using a “normal” grind with

a tall bed would lead to overextraction, very high solubles yield and very, very high

brew strength. When the bypass is used, less water passes through the same tall bed,

preventing overextraction and allowing the use of an appropriate grind setting.

How to Determine the Bypass Setting

Experimentation is needed to determine the right combination of bypass percentage

and grind setting for a given batch size. One method is to begin with a grind setting

known to have produced great coffee in your machine with a moderate batch

size and no bypass. The bypass percentage can then be estimated based on how

much larger the new large batch is than the previously successful moderate batch.

Because grind setting and flavor profile are intimately related, a given grind setting

should be able to produce comparable, though not necessarily identical, flavor profiles

for both “normal” batches and larger batches using the bypass.

The formula you ultimately choose for grind setting and bypass percentage

should be determined by taste, though using a TDS meter facilitates zeroing in on

the right settings.

Here is one possible method to determine the proper bypass percentage for a particular

grind setting and (large) batch size:

1 . Write down the parameters (grind setting, brewing ratio, batch size, and brew

strength) that made your coffee taste best in the past with a moderate batch size.

2. Select the new, larger batch size to be made using the bypass.

3. Calculate how much larger the new batch is than the moderate batch. For example,

a 1.4-gallon batch is 40% larger than a 1-gallon batch.

4. As an initial guess, set the bypass percentage at half of the percentage from step

3. Continuing the example, the 1.4-gallon batch should be brewed with a bypass

of 20%.

5. Brew the new batch, taste it, and measure the TDS. If the TDS (brew strength) is too

high, increase the bypass percentage. If the brew strength is too low, decrease the

bypass percentage.

6. Continue brewing batches and adjusting the bypass setting until the desired brew

strength is achieved.

7. Once you have a successful batch, record the batch size, brewing ratio, grind setting,

bypass setting, and brew strength.

8. For the really ambitious coffee geek with a lot of spare time, repeat this process for

several batch sizes, all made with the same grind setting. Make a chart with batch

size on the x axis and bypass percentage on the y axis. Plot the successful batches

on the chart, connect the dots with a line, and label it “grind setting z.” Use this

chart as a reference tool to determine the bypass setting for any large batch size

desired in the future.

9. Frame the chart and give a copy to your mom.

Drip Coffee 73

Coffee Brewing Chart

There is a known relationship between brew strength, solubles yield, and brewing

ratio; if the values of any two of these variables are known, the third can be calculated.

26

This relationship is illustrated by an ingenious chart published by the Coffee

Brewing Center in the 1960s. Save the chart and use it as a reference tool and guide

when evaluating different brewing parameters and results.

Brewing Ratio:

Ounces/Grams per 4.75 oz 4.50 oz 4.25 oz 4.00 oz 3.75 oz

Half-gallon/1.9 Liter 134.6 g 127.6 g 120.5 g 113.4 g 106.3 g

1.

6

% /; I I 1550 TDS

STRONG /~9~~ ~z

1.5% 1500

TDS UNDER- STRONG

1- DEVELOPED STRONG BITTER z

w u

0::

~ 1.4%

z

0

~ 0:: 1.3%

1- z

w u

z

0

~ 1.2%

w

…J co

=> …J

0

Vl 1.1%

I

::i:::

IC,

z

IIJ

~ 1.0%

Iii

0.9%

1450 TDS

1400 TDS

1300T

1250 TDS

/ /DE

1200 TDS I 1150 TDS

1100T I 1050

1000 TDS UN DERDEVELOP

9//D1/

900 TDS

850

WEAK

BITTER

3.25 oz

92.1 g

3.00 oz

85.1 g

2.75 oz

78 g

14 15 16 17 18 19 20 21 22 23 24 25 26

EXTRACTION – SOLUBLES YIELD – PERCENT

Reprinted with permission of the Specialty Coffee Association of America, all rights reserved.

74 Drip Coffee

Setting Up the Filter

Paper filters are susceptible to absorbing odors during storage 26 and can impart

foreign flavors to coffee. To minimize the filter’s potential flavor contribution to a

brew, the brew basket and paper filter should always be flushed with hot water before

use. A flush also rinses any grounds or residue from the brew basket and coffee

pot and preheats the basket and pot.

To flush, put an empty filter in the brew basket, slide the basket onto the machine,

and brew hot water through the filter and into the empty pot or an urn with

the tap open. Shut off the water flow after a few seconds. In the case of brewing into

a pot or airpot, pour out the water once it has finished flowing into the pot.

After rinsing the filter, load it with grounds and shake the basket back and forth

until the surface of the grounds is as level as possible. Be careful not to slide the brew

basket onto the machine too forcefully because this can shift the bed of grounds.

Stirring: the Key to Making the Best Drip Coffee

Two flaws in the drip brewing process inhibit uniform extraction. First, all spray

heads favor some areas on the surface of the bed. This results in overextraction of

the grounds in those areas and promotes channeling. Second, as in espresso percolation,

the top-down flow of the extracting liquid results in preferential extraction

from the upper layers of the coffee bed.

A liquid is a more powerful solvent when it is hotter, more dilute, and less viscous.

In the upper layers of the coffee bed, the liquid is always more dilute and less

viscous than it is in the lower layers. The liquid in the upper layers is also always

hotter than-or at least as hot as-the liquid in the lower layers. For these reasons,

greater extraction yields are attained from grounds higher in the bed.

Stirring the grounds during brewing greatly improves the evenness of extraction

and increases body and brew strength while decreasing bitterness. Stirring requires

easy access to the grounds, such as that provided by urn machines and some home

brewers. About 5-10 seconds after starting a brew cycle, the barista should gently

stir the grounds with a large spoon or spatula, being sure to wet all the grounds

while taking care to not puncture the filter. The grounds should be stirred again

when the flow from the spray head stops. Three or four revolutions should be sufficient

for each stir.

The first stir acts as a sort of preinfusion, resulting in more even, and almost

simultaneous, wetting throughout the coffee bed. It also makes the temperature

more uniform throughout the bed, reduces channeling, and facilitates earlier onset

of diffusion lower in the coffee bed.

After the first stir, extraction gradually becomes less uniform as the brew cycle

progresses. This is due to the top-down flow and the spray head’s constant dilution

of the pool of water at the top of the coffee bed. Both of these factors favor extraction

from the upper coffee bed. It should be noted that even though extraction becomes

less uniform after the first stir, at any given point extraction is more uniform

than it would have been had the barista not stirred.

Drip Co_fjee 75

As soon as the spray head stops dispensing water, the barista should stir again.

This is the earliest opportunity to stir and not have dilution from newly added water

counteract some of the benefits of the stir.

The second stir redistributes the concentration of solubles within the coffee bed

and extracting liquid. In this new, more even distribution, extraction is accelerated

from the grounds that are still packed with solubles (the grounds formerly in

the lower coffee bed) because they are now surrounded by more dilute extracting

liquid. At the same time, extraction is decelerated from the grounds with less remaining

solubles (the grounds formerly in the upper coffee bed) because they are

surrounded by less-dilute extracting liquid. This greatly improves the uniformity

of extraction throughout the coffee bed, leading to less bitterness, astringency, and

underdeveloped flavors.

A coarser grind must be used when stirring is added to a brewing cycle. The

more the grounds are to be stirred, the coarser the grind will need to be. Regardless

of the amount of stirring done, it should be consistent every batch.

Programmable Brewer Settings

Sometimes I miss the days when temperature and brewing volume were the only

drip brewer settings I worried about. Now a barista has programmable control of

prewet percentage, prewet delay, bypass percentage, brewing time, and of course,

temperature and brewing volume. Having so many options is a bit of a mixed blessing,

since I don’t think anyone completely understands how they all interact. The

manufacturers I’ve contacted have lamely, if wisely, chosen to offer no programming

guidance.

The following is a basic roadmap to programming your machine. Please do not

get too hung up on all of these variables; remember that, in the end, taste is the only

variable that matters.

Prewet Percentage and Prewet Delay

Prewetting helps improve the uniformity of extraction by wetting and warming the

entire coffee bed before extraction begins. This eliminates some of the discrepancy

in the extraction rates of the upper and lower layers of the coffee bed. Prewetting is

said to help reduce channeling, but that is questionable with most drip brewers.

To set the prewet percentage, experiment to find the largest prewet quantity

that does not cause any coffee to flow from the brew basket for 30 seconds after the

prewet cycle is complete. Once you have found this setting, start a brew cycle and

turn the machine off as soon as prewetting is complete; wait 20-30 seconds, slowly

and carefully remove the brew basket, set it on the counter, and use a spoon to excavate

the grounds layer by layer. The bed of grounds should be moist throughout.

If the lower layers of the bed are dry, a larger prewet percentage is needed. If there

are channels of dryness or uneven wetting, it is probably best to not use the prewet

option on that machine.

A prewet delay is necessary to separate the prewetting phase from the rest of

the brewing cycle. A longer delay can be used to drive off more CO, and decrease

Drip Co_f.ree

turbulence if the coffee being used is too fresh. When using an exceptionally long

delay, it might be necessary to choose a slightly finer grind and to increase brewing

temperature by a couple of degrees.

Brewing Time

Brewing time refers to the amount of time it takes to dispense all of the water for

a brewing cycle; it has a relatively minor influence on coffee flavor. Brewing time

should be adjusted so that a consistent, small pool of water remains on top of the

coffee bed during brewing. A very short or very long brewing time might necessitate

a change of grind setting.

Bypass, Brew Volume, and Temperature

These parameters have been previously discussed in this chapter.

Common Settings

Based on my discussions with owners of quality cafes, the following are typical

ranges for programmable settings when using a 1.5-gallon machine.

Volume

Prewet Percentage

Prewet Delay

Brewing Time

Temperature

Bypass Percentage

How to Hold Brewed Coffee

DRIP SETTINGS

1 Gallon

0%-10%

30-45 Seconds

3:00 – 4:00

200°F-205°F

0%

1.5 Gallons

5%-10%

30- 60 Seconds

4:00 – 5:30

200°F-205°F

20%-25%

Coffee should be held in a sealed, thermal container if it is not going to be consumed

immediately after brevving. “” This minimizes the loss of heat and volatile aromatics

to the air. Maintain temperatures of 175°F-185°F to minimize the development

of sour flavors during holding. 06 No matter what the holding conditions are, flavor

deterioration is noticeable within 15-20 minutes of brewing.

Brewing Drip Coffee to Order

Recently there’s been a wonderful drip coffee revolution: in many cafes drip is no

longer being brewed in large batches and held for an hour or more before being

served. Some cafes have switched to serving coffee from frequently brewed 50-oz

It is unfortunate and frustrating (at least to me) that so many cafes serve “specialty

coffee” that is more than 45 minutes old. I sometimes wonder whether cafes are really

saving money or losing customers when they sell such old coffee.

Drip Co.flee 77

French presses, others serve coffee brewed to order in the Cloverrn machine, and

still others use a rack of 1-cup pourover filters and brew each cup to order.

It seems that the popularity of espresso hasn’t killed drip coffee but rather has

forced drip coffee to improve and compete for attention.

Coffee Filter Types

The porosity and material of the filter used in drip brewing have a significant impact

on coffee quality. A more porous filter causes a faster flow ofliquid through the

coffee bed and requires a finer grind to maintain adequate contact time.

Filter porosity also determines the amount of insoluble material that passes into

the brewed coffee. Insoluble material increases the body of coffee but can dull acidity

and muddle flavor. Therefore, a choice of filter type involves a trade off between body

and flavor clarity; a more porous filter creates more body but less flavor clarity.

All filter types come in a variety of porosities, so it is possible that a metal filter

may be more or less porous than a cloth filter. However, the following generalizations

are usually true:

• Metal filters produce coffee with a great deal of body and poor flavor clarity.

Metal filters must be cleaned thoroughly after each use to prevent the buildup

of coffee oils.

• Cloth filters produce coffee with a lot of body and moderate flavor clarity. Cloth

filters can make beautiful coffee but are very susceptible to deformation as well

as absorption of oils and cleaning chemicals. Like metal filters, cloth filters

require diligent cleaning.

• Paper filters produce coffee with the least body and most flavor clarity. Because

they are disposable they can be the most expensive option in the long run, but

they require the least time and effort to maintain.

Freezing Coffee Beans

Last year I was at my mom’s house, and in her freezer I found some Kenya AA beans

I’d roasted six years prior. Very curious about the condition of the beans after six

years of being frozen, I eagerly brewed a pot. It was really good. That’s not to say

the beans wouldn’t have tasted better if they had been used six years earlier, but

it does suggest that freezing is a viable storage method. Since then I’ve become an

avid freezer of beans.

Many myths persist regarding the dangers of freezing coffee beans. Do not believe

them.

Freezing works as a long-term storage method because oxidation rates are reduced

about fifteen-fold and the coffee oil congeals, greatly reducing the movement

of volatiles.7 Additionally, the scant moisture in roasted beans is bound to the matrix

polymer, and therefore nonfreezable. 16

To freeze beans properly, store them in a nonpermeable sealed container, and

remove beans from the freezer only when they are to be brewed. Do not ever allow

beans to be defrosted and refrozen.

Drip Coffee

Chapter 7

French Press Coffee

The French press is very low-tech and has been around for over 100 years, yet

French press coffee has arguably never been improved upon. Compared to drip

brewing and other percolation methods, a French press provides more uniform extraction

from the grounds. Properly made French press coffee has more body and

less bitterness, astringency, and underdeveloped flavors than drip coffee.

The coarse mesh of the filter screen in a French press allows a large amount

of insoluble bean particles and oils into the cup. This gives French press coffee a

tremendous amount of body but poor flavor clarity. If you desire the extraction

uniformity produced by a French press but prefer more flavor clarity, make coffee

in a French press and then pour it through a filter before serving.

Also, if French press coffee is to be held for several minutes before it is served,

it is best to pour it into a preheated thermal container, preferably using a filter to

prevent any sediment from getting into the container. Sediment increases the bitterness

of coffee during holding.

How to Make Great French Press Coffee

1. Boil water in a kettle, or use hot water from a commercial water boiler.

Before pouring, the water should be a few degrees hotter than the desired

brewing temperature.

2. Weigh the beans on a gram scale. If you are making coffee at home without

a gram scale, use one “coffee scoop,” or 2 level tablespoons of grounds, per

4 oz of water.

3. Preheat the press with a little hot water. Pour out this water before adding

the grounds.

4. Put the grounds into the press.

5. Put the press on a scale, set the scale to ounces or grams, and tare it.* Please

note: 1 oz of water by volume is the same as 1 oz (28 grams) by weight.

6. Weigh the press while pouring. Stop when the desired water weight has

been poured.

* Do not estimate water volume by sight while pouring. Different coffees will create very different

amounts of bloom when struck by the hot water.

79

7. If you do not have a scale handy, use slightly hotter water and measure it by

volume in a preheated measuring pitcher before pouring.

8. Set a timer. The proper steeping time is determined by the grind setting.

Finer grinds require shorter steeping times. while coarser grinds require

longer steeping times.

9. After about 15-20 seconds, stir the coffee to deflate the bloom, or frothy

layer, on top of the brewing coffee. The stir helps to wet and submerge the

grounds trapped in the bloom.

10. Set the lid on the press, and press down the filter until it sits just below the

surface of the coffee. This keeps all the grounds submerged.

11. When the timer sounds, plunge the filter and serve immediately. If desired,

pour the coffee through a secondary filter.

French Press Steeping Time

When brewing a new coffee in a French press for the first time, I recommend using

a default combination of steeping time and grind. I personally begin with a 3óminute

steep and a corresponding grind setting.

If this default formula produces coffee that is too bright or acidic, the next time

I brew it I try a 4-minute steep and a coarser grind. On the other hand, if the default

settings produce flat or dull coffee, I change the parameters to a 3-minute steep and

a finer grind. I make further adjustments as I gain experience with the coffee.

These settings are simply meant as a guide; you might prefer coffee made with

radically different grinds and steeping times.

As soon as the water is

poured, the bloom will form

at the top of the brew.

80

After 15-20 seconds, stir the

bloom to submerge all of the

grounds.

Plunge the screen to just

below the surface of the

liquid to keep all of the

grounds submerged during

steeping.

French Press Co.ff ee

Chapter 8

Water

Water Chemistry 101

Water chemistry does not get the attention it deserves in the specialty coffee business.

Everyone has heard something like “coffee is 98.75% water,” but few people

realize how much the water chemistry influences the composition of the other

1.25% as well. Your carbon-filtered water might taste good on its own, but it might

still make your prized auction lot Kenya taste no better than a Kenya FAQ brewed

with great-quality water.

81

The Basics

It is common knowledge that brewing water should be carbon filtered and have no

“off’ flavors. But that is only the starting point for quality brewing water. To get the

most out of your coffee (or tea or espresso), the water needs to have a neutral pH

and appropriate levels of hardness, alkalinity, and total dissolved solids (TDS).

The following water chemistry terms are relevant to coffee making.

Total Dissolved Solids (TDS): The combined content of all substances

smaller than 2 microns in any dimension dispersed in a volume of water. Measured

in mg/Lor ppm.

Hardness: Primarily a measure of dissolved calcium and magnesium ions,

though other minerals can contribute. Measured in mg/Lor grains per gallon.

pH: A measure of acidity derived from the concentration of hydrogen ions; 7.0

is neutral.

Acid: A solution with pH lower than 7.0.

Alkaline: A solution with pH greater than 7.0.

Alkalinity: A solution’s ability to buffer acids. Measured in mg/L.

The terms and measurement units used to describe water chemistry often seem

designed to confuse. For simplicity I have left out numerous alternative units of

measurement and will measure TDS, hardness, and alkalinity in mg/L (milligrams

per liter, or parts per million).

A solution can be very alkaline but have low alkalinity, and vice versa. As an analogy,

think of alkaline as the solution’s location on the political spectrum. Let’s say alkaline

refers to being on the right, and acid refers to the left; alkaline denotes being conservative,

acid denotes liberal. (No political commentary intended!) Alkalinity, on the

other hand, is analogous to stubbornness and resistance to becoming more liberal. Of

course, one can be at either end of the spectrum (acid or alkaline) and still be resistant

(have high alkalinity) or amenable (low alkalinity) to becoming more liberal.

Terminology

The terms alkalinity and alkaline do not refer to the same thing. “Alkaline” refers

specifically to a solution with a pH between 7.01 and 14. “Alkalinity” refers specifically

to a solution’s ability to buffer an acid or, less technically, its resistance to

becoming more acidic.

The relationship between hardness and alkalinity also needs clarification. Hardness

is derived from calcium, magnesium, and other cations (positively charged

ions). Alkalinity is derived from carbonate, bicarbonate, and other anions (negatively

charged ions). A compound such as calcium carbonate contributes to both

hardness and alkalinity, because it has calcium (hardness) and carbonate (alkalinity).

On the other hand, sodium bicarbonate contributes to alkalinity but not hard-

82 Waterness.

Common water softeners work by replacing the water’s calcium with sodium.

This decreases hardness but does not affect alkalinity.

Boiler scale is caused by the precipitation of calcium carbonate when hard water

is heated. Precipitation of scale decreases the hardness and alkalinity of water. Over

the long term, scaling can seriously damage your espresso machine. In the short

term, scaling can quickly clog small valves and passageways; gicleurs and heat exchanger

restrictors are particularly vulnerable.

Espresso machine manufacturers routinely recommend using water softeners

to protect espresso machines. A softener will protect your machine but might ruin

your espresso. (See “Water Treatment Options” later in this chapter.)

Brewing Water Standards

I recommend the following water standards for brewing coffee, tea, and espresso.

120-130 ppm (mg/l) 7.0 70-80 mg/L SO mg/l

Most industry recommendations call for slightly higher levels of hardness and

TDS than listed above; using those industry standards yields marginally better coffee,

but I cannot recommend them for espresso because they increase the risk of

scale formation.

In theory, water with hardness a little greater than So mg/L will not create scale

at typical espresso brewing water temperatures. In reality, machine temperatures

and the hardness yielded by water treatment systems fluctuate, and I’d rather err

on the side of caution. Caution is especially important when using gicleurs or heat

exchanger restrictors. Small amounts of scale can dramatically alter the performance

of these tiny orifices.

Please note: Hardness of 70 mg/L will create scale at typical steam boiler temperatures.

The only way to protect the boiler and still have great brewing water

is to install two separate lines with water of different hardness levels feeding the

espresso machine.

How Water Chemistry Influences Coffee Flavor

To put it simply, the less “stuff’ already dissolved in brewing water, the more “stuff’

the water will dissolve from the grounds. IfTDS levels are too high, water is a weaker

solvent and will not extract enough solubles from the grounds. Coffee brewed with

very high TDS water will taste dull and cloudy. Very low TDS water can produce

coffee with edgy, unrefined flavors and, often, exaggerated brightness.

Hard water does not decrease the potential quality of coffee or espresso; even

if the water feeding the coffee machines is very hard, the actual brewing water will

not be too hard because much of the hardness precipitates as scale at typical brewing

temperatures. Unfortunately, the scale can damage or alter the performance of

Water

heat exchangers, flow restrictors, flow meters, valves, heating elements, and pretty

much any other part it comes into contact with. Therefore, hard water makes great

coffee but will ruin your machines.

Alkaline water or water with high alkalinity can result in dull, chalky, flat coffee.

Water with high alkalinity neutralizes coffee acids, resulting in less acidic coffee. If

alkalinity is too low, the resulting coffee will be overly bright and acidic.

Acidic water creates bright, imbalanced coffee. Acidic water and water with low

alkalinity can also potentially cause corrosion in boilers.

Water Treatment

Kits to measure water chemistry can be obtained from filtration companies and

aquarium supply websites. Every cafe should have its water tested, both out of the

tap and filtered, if filtration is being used. Testing can be done with a purchased kit

or by sending water samples to a water treatment company. Please note: The chemistry

of water out of the tap can change throughout the year; ideally, the chosen

treatment system should be adjustable to compensate for seasonal changes.

Water Treatment Options

Depending on your test results, you might want to try some of these options for

water treatment:

Carbon filtration. Improves water’s taste and odor but has a trivial effect on TDS

and hardness. Every cafe should use a carbon filter preceded by a sediment filter as

the first stage of water treatment.

Reverse osmosis. Removes more than 90% of TDS, hardness, and alkalinity.

Straight RO water is too pure for espresso, tea, or coffee brewing. RO water should

always be blended with mineral-rich carbon-filtered water or used in conjunction

with a remineralizer. Reverse osmosis systems are somewhat expensive and waste

a lot of water, but they are relatively low maintenance. Water with very high TDS or

hardness should be pretreated, or it will quickly plug the RO membranes in highvolume

applications.

Ion exchange resins. Numerous types include softeners, dealkalizers, and deionizers.

• Dealkalizers: Replace carbonate and bicarbonate with chloride or hydroxyl.

This decreases alkalinity without altering hardness or mineral content.

• Softeners: Replace calcium ions with sodium ions to decrease hardness. Softeners

are commonly used to protect espresso machines from scale buildup.

Fully softened hard water is not recommended for espresso making 9 because

it inhibits particle wetting, leads to long espresso percolation times,” 12 and

requires a coarser grind to increase the flow rate. Sodium bicarbonate produced

by softening can also cause particles to bind,”6 causing erratic, uneven

percolation. If softening must be done, the softened water should be blended

with mineral-rich carbon-filtered water or treated with a remineralizer. Using

softened water with hardness of less than So mg/L is not recommended. 9

Water

• Deionizers and demineralizers: Produce pure, or nearly pure, ion-free water,

using an anion resin exchange bed and a cation bed in series. Like RO water,

deionized water for coffee brewing should be blended with mineral-rich carbon

filtered water or used in conjunction with a remineralizer.

• Remineralizers: Add minerals to water in order to increase some combination

ofTDS, alkalinity, and hardness.

How to Choose a Water Treatment System

Before deciding how to treat your water it is essential to get it tested. If you are

lucky, the water at your cafe has reasonable levels of hardness, alkalinity, and TDS

and needs to be treated with only a sediment filter and carbon filtration. Almost

every treatment system should begin with a sediment filter and carbon filtration.

If your water has very high TDS but a reasonable ratio of hardness to alkalinity,

then carbon-filtered water can be blended with RO or deionized water. If the ratio

is good but the levels are too low, use a remineralizer.

If the ratio of hardness to alkalinity is very imbalanced, your water might require

reverse osmosis or a deionizer to strip the water of nearly all its ions and then

a remineralizer to reconstitute the water with the desired chemistry.

There are numerous other scenarios and possible solutions. Before choosing a

system it is best to seek the advice of an expert who understands the importance of

balanced water chemistry and does not have a vested interest in selling you a water

treatment system.

Interestingly, I have found the optimal water chemistry for making tea, coffee,

or espresso to be nearly or exactly identical. Moreover, teas, especially the more

subtle oolongs, whites, and greens, are more sensitive than coffee to water chemistry.

Because the content of dissolved solids in tea is much lower than in coffee,

the solids contribution of the water is proportionally greater and has an outsized

impact on the quality of tea.

Descaling

If your machine has gicleurs or heat exchanger restrictors, inspect those orifices

every few months for scale. If you detect any scale you can easily replace the orifices.

Scaling or malfunctioning of those orifices can be a useful early warning system

and should be heeded as a potential indication that water hardness is too high.

For example, low flow rates from a group head might indicate a clogged gicleur.

If your machine has a serious scaling problem, it needs to be taken apart and

descaled. Descaling is a bit of a nightmare, involving chipping scale off parts and

then soaking those parts in acids. I recommend you either send a scaled-up machine

to an experienced company or use it as an excuse to buy that flash new machine

you’ve been coveting.

Water 85

Chapter9

Tea

While many baristi have recently become fanatical about careful espresso preparation,

most are still in the dark ages about making quality tea. It would be nice to

see a few more cafes treat their tea programs with a fraction of the respect they give

their espresso programs. As they’ve learned to do with espresso over the last twenty

years, baristi need to do their part to educate their clientele and offer something

special, or their tea program will always be a wasted opportunity.

Basic Tea-Making Guidelines

To get ideal infusions from a high-quality tea, it is necessary to become familiar

with the tea’s potential by experimenting with doses, water temperatures, and infusion

times. It is also necessary to vary these parameters for successive infusions.

This approach might not be practical for most cafes, so I’ll offer the following

basic guidelines that will work well with the vast majority of teas.

Dose

For all teas, use 1 gram of tea leaves per 3 oz water. Volumetric dosing (i.e., using 1

tsp per cup) is not reliable because different teas can be of greatly varying densities.

Fortunately, dosing by weight will decrease waste in most cafes since most baristi

tend to use too large a quantity of leaves. To save time during service, I recommend

pre-portioning tea leaves into small containers.

Steeping Time

Optimum steeping time is determined by water temperature, the ratio of the dose

of tea leaves to water quantity, and leaf size. Assuming a cafe uses the same dose for

all teas and standardizes water temperature according to tea type, leaf size determines

the steeping time. Smaller leaves have more specific surface area and therefore

require less steeping time. Larger leaves require longer steeping time; large,

tightly rolled leaves need the most time to steep. Generally speaking, teas should

be steeped until just before a significant amount of astringency begins to extract.

Recommended steeping times range from 30 seconds to 4 minutes.

Rinsing

Some tea types require rinsing, as noted below. To rinse leaves, place them directly

in the pot or use a coarse mesh strainer, such that any small tea particles can be

flushed along with the rinse water. Fill the pot with warm water for about 10 seconds

and then discard the rinse water. Gold filters, fine metal mesh filters, and

paper tea bags prevent the flushing of small particles and should not be used for

these teas.

General Preparation

Leaves should always be steeped in a preheated, enclosed container and be given

ample room to fully expand. Tea balls, tea bags, and small strainers that do not

allow the leaves to fully expand are not recommended. Teas with a lot of dust or

broken leaves due to handling should be briefly rinsed to eliminate small particles.

The number of quality infusions offered by different teas varies and is influenced

by the ratio ofleaves to water. Higher ratios and shorter steeping times allow

a greater number of quality infusions. For instance, when preparing tea in the traditional

Chinese “Gong Fu” style, the ratio may be as high as 1 gram of leaves per 1

oz water. With such a ratio the first infusion may take as little as 10-15 seconds and

the leaves may yield as many as 8-10 quality infusions.

88 Tea

Preparation by Tea Type

Black

Steeping time should be carefully managed because overextracted black teas quickly

become very astringent. Most black teas offer one or two quality infusions and

should be steeped at 200°F-210°F. Black Darjeeling is one exception and should

be steeped at 190°F-200°F.

Oolong

Always rinse oolongs before the first infusion. Oolongs can be steeped three to six

times. The first steeping is often too bright or unrefined, the second steeping tends

to be the most balanced, and thereafter each successive steeping needs a longer

infusion time to extract enough flavor and strength. Steep darker oolongs (browner

leaves) at 185°F-195°F and lighter oolongs (greener leaves) at 170°F-185°F.

Green

A few green teas, especially ones with rolled leaves or a lot of furry-looking “down,”

benefit from rinsing; experimentation is required. Due to the enormous variety of

green teas and processing methods, ideal steeping temperatures can range from

150°F-180°F. Most green teas offer one to three quality infusions.

White

The delicate, subtle flavors of quality white teas are easily damaged by excessively

hot water. Ideal steeping temperatures are 160°F-170°F, and most white teas offer

two to four quality infusions. Whites generally do not require rinsing unless they

have a lot of down.

Herbal

To prepare herbal infusions for optimal flavor, steep for 1-4 minutes. For the most

potent medicinal benefits, steep for at least 10 minutes in an enclosed container.

Steep most herbals in boiling, or nearly boiling, water.

Other Teas

Some teas, such as matcha, pu-erh, frost teas, yerba mate, and various aged teas

require unique steeping methods and temperatures. These special cases are beyond

the scope of this book, and I recommend that baristi research further before preparing

them.

Tecz

Appendix

Standards

This list is meant as a basic reference. Much of it is derived from current industry

standards. The tea recommendations are my interpretations of common, but conflicting,

international practices.

120-130 ppm (mg/L) 7.0 70-80 mg/L 50 mg/L

3.75 oz grounds to 64 oz water 1g50f-2050f 1150-1350 ppm

ESPRESSO

BREWING RATIO EXTRACTION PRESSURE EXTRACTION TIME TEMPERATURE

6.5-20 g grounds to

.-1 ó oz (21-42ml) water 8-9 bar 20-35 seconds 185°F-204°F

.

NUMBER OF

TYPE TEMPERATURE RINSE? QUALITY

STEEPINGS

Black 2000f-2100f No 1-2

Dark oolong 185°F-195°F Yes 3-6

Light oolong 1700F-1850f Yes 3-6

Green 1500F-1800F Maybe 1-3

White 160°F-1700F Maybe 2-4

Herbal 2120f No Varies

All teas: brewing ratio 1 gram tea leaves to 3oz (85ml) water; steeping time 30 seconds – 4 minutes

91

Temperature Conversions

212 100

204 95.6

203 95.0

202 94.4

201 93.9

200 93.3

199 92.8

198 92.2

197 91.7

196 91.1

195 90.6

194 90.0

193 89.4

192 88.9

191 88.3

190 87.8

189 87.2

188 86.7

187 86.1

186 85.6

185 85.0

184 84.4

183 83.9

182 83.3

181 82.8

Appendix

Ref ere11ces

1. Petracco, M. and Liverani, S. (1993) Espresso coffee brewing dynamics: development of

mathematical and computational models. 15th ASIC Colloquium.

2. Fond, 0. (1995) Effect of water and coffee acidity on extraction. Dynamics of coffee bed

compaction in espresso t_v1)e xtraction. 16th ASIC Colloquium.

3. Cappuccio, R. and Liverani, S. (1999) Computer simulation as a tool to model coffee

brewing cellular automata for percolation processes. 18th ASIC Colloquium.

4. Fasano, A. and Talamucci, F. (1999) A comprehensive mathematical model for a multispecies

flow through ground coffee. SIAM Journal of Mathematical Analysis, 31 (2),

251-273.

5. Misici, L.; Palpacelli, S.; Piergallini, R. and Vitolo, R. (2005) Lattice Boltzmann model

for coffee percolation. Proceedings !MACS.

6. Schulman, J. (Feb. 2007) Some aspects of espresso extraction.

http://users.ameritech.net/jim_schulman/aspects_of_espresso_extraction.htm

7. Sivetz, M. and Desrosier, N.W. (1979) Co.free Technology. Avi Pub., Westport, Connecticut.

8. Cammenga, H.K.; Eggers, R.; Hinz, T.; Steer, A. and Waldmann, C. (1997) Extraction in

coffee-processing and brewing. 17th ASIC Colloquium.

9. Petracco, M. (2005) Selected chapters in Espresso Coffee: the Science of Quality. Edited

by Illy, A. and Viani, R., Elsevier Applied Science, New York, NY.

10. Heiss, R.; Radtke, R. and Robinson, L. ( 1977) Packaging and marketing of roasted coffee.

8th ASIC Colloquium.

11. Ephraim, D. (Nov. 2003) Coffee grinding and its impact on brewed coffee quality. Tea

and Cqtfee Trade Journal.

12. Rivetti, D.; Navarini, L.; Cappuccio, R.; Abatangelo, A.; Petracco, M. and Suggi-Liverani,

F. (2001) Effect of water composition and water treatment on espresso coffee

percolation. 19th ASIC Colloquium.

13. Petracco, M. (1991) Coffee grinding dynamics. 14th ASIC Colloquium.

14. Anderson, B.; Shimoni, E.; Liardon, R. and Labuza, T. (2003) The diffusion kinetics of

CO, in fresh roasted and ground coffee. Journal <if Food Engineering. 59, 71-78.

93

15. Pittia, P.; Nicoli, M.C. and Sacchetti, G. (2007) Effect of moisture and water activity on

textural properties of raw and roasted coffee beans. Journal of Textural Studies. 38 (1),

116-134.

16. Mateus, M.L.; Rouvet, M.; Gumy, J.C. and Liardon, R. (2007) Interactions of water with

roasted and ground coffee in the wetting process investigated by a combination of physical

determinations. Journal of Agricultural and Food Chemistry. 55 (8), 2979-2984.

17- Spiro, M. and Chong, Y.Y. (1997) The kinetics and mechanism of caffeine infusion from

coffee: the temperature variation of the hindrance factor. Journal of the Science of

Food and Agriculture. 74, 416-420.

18. Water treatment information was gathered from the following sources; any inaccuracies

are mine.

http://www.howtobrew.com/section3/chapter15-1.html

http://www.aquapro.com/docs/BASICWATERCHEMISTRY.pdf

http://www.thekrib.com

www.remco.com/ro_quest.htm (reverse osmosis Q&A)

www.resindepot.com

Personal communications with staff of Cirqua Inc.

19. Clarke, R.J. and Macrae, R. (1987) Coffee. Vohime 2: Technology. Elsevier Applied Science,

New York, NY.

20. Spiro, M.; Toumi, R. and Kandiah, M. (1989) The kinetics and mechanism of caffeine

infusion from coffee: the hindrance factor in intra-bean diffusion. Journal of the Science

of Food and Agriculture. 46 (3), 349-356.

21. Andueza, S.; Maeztu, L.; Pascual, L.; Ibanez, C.; de Pena, M.P. and Concepcion, C.

(2003) Influence of extraction temperature on the final quality of espresso coffee. Journal

of the Science of Food and Agriculture. 83, 240-248.

22. Pittia, P.; Nicoli, M.C. and Sacchetti, G. (2007) Effect of moisture and water activity

on textural properties of raw and roasted coffee beans. Journal of Texture Studies. 38,

116-134.

24. Labuza, T.P.; Cardelli, C.; Anderson, B. and Shimoni, E. (2001) Physical chemistry of

roasted and ground coffee: shelf life improvement for flexible packaging. 19th ASIC Colloquium.

25. Leake, L. (Nov. 2006) Water activity and food quality. Food Technology. 62-67.

26. Lingle, T. (1996) The Coffee Brewing Handbook. Specialty Coffee Association of

America, Long Beach, CA.

27. Zanoni, B.; Pagharini, E. and Peri, C. (1992) Modelling the aqueous extraction of

soluble substances from ground roasted coffee. Journal of the Science of Food and

Agriculture. 58, 275-279.

28. Spiro, M. (1993) Modelling the aqueous extraction of soluble substances from ground

roasted coffee. Journal of the Science of Food and Agriculture. 61, 371-373.

29. Smith, A. and Thomas, D. (2003) The infusion of coffee solubles into water: effect of

particle size and temperature. Department of Chemical Engineering, Loughborough

University, UK.

30. Illy, E. (June 2002) The complexity of coffee. Scientific American. 86-91.

94 References

Glossarv

Acidity The sharpness, snap, sourness, or liveliness of coffee.

Alkaline A solution with a pH greater than 7.0.

Alkalinity A solution’s ability to buffer acids.

Aroma A quality that can be detected by the olfactory system.

Bimodal Having two modes, or values, that occur most frequently.

Body A beverage’s weight or fullness as perceived in the mouth.

Bottomless portafilter A portafilter with its undercarriage sawed off to allow viewing of

the bottom of the basket during extraction.

Brew colloids Materials smaller than one micron in any dimension that are dispersed in

a coffee. Made up of a combination of oils and cell wall fragments.

Brew strength The concentration of solids (or solubles) in an espresso (or coffee).

Brewing ratio The ratio of dry grounds to water used to make a coffee.

Bypass valve A channel used to divert a predetermined proportion of the brewing water

around the grounds during drip brewing.

Cafe crema A very long pull of espresso.

Channel An area of high-velocity flow through a coffee bed.

Compact layer A densely packed solid mass that can form at the bottom of the coffee bed

during espresso percolation.

Concentration gradient The difference in concentration of coffee solids from within the

grounds to the surrounding liquid.

Contact time (dwell time) The amount of time the grounds and brewing water remain

in contact.

Crema Espresso foam composed primarily of CO2 and water vapor bubbles wrapped in

liquid films made up of an aqueous solution of surfactants. Also contains dissolved coffee

gases and solids, emulsified oils, and suspended coffee bean cell wall fragments.

Cupping A standardized procedure for evaluating roasted and ground coffee.

Deadband The difference between the actuation and deactuation points of a pressurestat.

95

Degassing (outgassing) The release of gases, particularly CO,, by roasted coffee beans.

Diffusion The movement of a fluid from an area of higher concentration to an area of

lower concentration.

Emulsion A suspension of small globules of oil in an espresso in which the oil and liquid

are immiscible.

Extraction The removal of mass from coffee grounds.

Espresso brewing ratio The ratio of the mass of a dry dose of espresso grounds to the

mass of the shot produced by the grounds.

Fines Tiny coffee bean cell wall fragments produced by grinding.

Fines migration The transport of fines by the brewing liquid as it percolates through a

coffee bed.

Finger-strike dosing A method of grooming a dose of espresso grounds by swiping a

straightened finger across the surface of the dose.

Flavor The combined sensation of a substance’s taste and aroma.

Gicleur A small orifice that limits water flow to the group head in an espresso machine.

Grooming The leveling and refining of a dose of espresso grounds.

Hardness A measure of calcium and magnesium ions dissolved in water.

Heat exchanger A small pipe within an espresso machine boiler where water is flashheated

on its way to the group head.

Infusion A solution produced by steeping in water.

Insoluble Cannot dissolve in water.

Lungo A “long” shot of espresso. When defined by mass and brewing ratio: a shot weighing

approximately three times the mass of the dose of dry grounds used to produce it.

Mouthfeel The in-mouth tactile sensations produced by a beverage.

Normale A “standard” shot of espresso. When defined by mass and brewing ratio: a shot

weighing approximately twice the mass of the dose of dry grounds used to produce it.

Overextraction The removal of more than the desired amount of mass from the grounds

when making a coffee or tea.

Percolation The passing of water through a porous medium.

pH A measure of how acid or alkaline a solution is.

PID controller Proportional integral derivative controller. Installed in an espresso machine

to improve brewing water temperature consistency.

Preinfusion A brief wetting of espresso grounds before full-pressure infusion begins.

Pressure profile A graphical representation of pressure values relative to time throughout

a shot.

Pressurestat A device in an espresso machine that maintains boiler pressure within a

predetermined range by activating and deactivating the heating element.

Glossary

Prewet delay An interruption in water flow from the spray head after a prewetting cycle.

Prewetting In drip brewing, an initial wetting of the grounds followed by a delay before

the rest of the brewing water is dispensed by the spray head.

Prosumer Of professional quality but designed for serious consumers.

Ristretto A “short” shot of espresso. When defined by mass and brewing ratio: a shot

weighing approximately the same amount as the dose of dry grounds used to produce it.

Scale Deposits of calcium carbonate precipitated from water.

Solids yield The percentage of mass removed from the grounds during espresso extraction.

Soluble Can dissolve in water.

Solubles yield The percentage of mass removed from grounds during drip brewing.

Specific heat The ratio of the quantity of heat required to raise the temperature of a substance

1 ° to that required to raise the temperature of an equal mass of water 1 °.

Specific surface area Surface area per unit mass or volume.

Spinning A technique to delay milk separation in the pitcher after steaming.

Surfactants Any dissolved substance in a solution that reduces its surface tension.

Taste The components of flavor percei\’ed by the tongue.

Temperature profile A graphical representation of temperature values 1;elative to time

throughout a shot.

Temperature surfing A technique used to manipulate temperature on heat-exchange

espresso machines.

Thermosyphon loop A pipe in which water circulates between the heat exchanger and

group head of an espresso machine.

Total dissolved solids (TDS) The combined content of all substances smaller than 2

microns in any dimension dispersed in a volume of water; measured in mg/L or parts per

million (ppm).

Trimodal Having three modes, or values, that occur most frequently.

Turbulence The chaotic mixing of grounds, gases, and hot water caused by the release of

gases from the grounds when contacted by hot water.

Underextraction The removal ofless than the desired amount of mass from the grounds

when making a coffee or tea.

Volatile aromatics Soluble gases that contribute to the aroma of coffee.

Glossary 97

B

barista

dosing and distribution

techniques, 11-12

efficiency /workflow

techniques, 61-65

goals, 4, 11

grooming techniques,

13-16

beans, coffee

freezing, 78

freshness, 70-71

brew baskets

effect on extraction, 36,

41-43, 71-72

shape,36,41-43

brew colloids, 2

brewing

ratios and standards

for drip coffee, 74, 77, 91

for espresso, 1, 43-44,

91

for French press coffee,

91

water, 83, 91

water temperature,

for drip coffee, 68, 70

for espresso, 20-25

for tea, 91

bypass valve, 72-73

C

channeling, 4, 27, 32-33,

37,41-42

coffee brewing chart, 74

coffee, drip. See drip coffee

coffee, French press. See

French press coffee

98

crema, 1, 3, 43

cupping, 71

D

Darcy’s Law, 37

degassing, 9

descaling, 85

dosing, 9, 11 – 12, 28-32

drip coffee

E

batch size, 71-74

bed height, 71, 73

brew strength, 68-70,

74,91

brewing time, 77

bypass valve, 72-73

contact time, 71, 78

filters

effect on flavor, 75, 78

porosity, 78

rinsing, 75

setting up, 75

types,78

freshness, 67, 77-78

grinding for, 68-70

holding conditions, 67, 77

prewetting, 76-77

solubles yield, 68-70, 74

standards, 68, 74

stirring, 75-76

temperature, 70

turbulence, 70-71

emulsion, 2, 39

espresso, 3-44

characteristics

brew strength, 6

crema, 1, 3, 43

I11dex

emulsion, 2, 39

solids yield, 6

defined,3

machine features

gicleurs, 29, 85

heat exchangers, 21 -23

multiple boilers, 21

PID controllers, 21, 24

preinfusion, 27-30

pressurestat, 22-24

thermosyphon flow

restrictors, 23

thermosyphon loop, 22

percolation

channeling, 4, 27,

32-33,37

compact layer, 5,

40-41

fines migration, 5, 27,

40-42

flow rate, 4, 9, 37

phases of, 6, 36-38

pressure interruptions

during, 32-33

preparation

dosing and distribution

techniques, 11-12

dosing, 9, 11-12, 28-32

espresso brewing ratio,

43-44, 91

evaluation, 26

grooming, 10, 13-16

shot-pulling process,

25-26

tamping, 16-20

water temperature

management,

20-25

F

filters, 75, 78

fines migration, 5, 27,

40-42

freezing coffee beans, 78

French press coffee

bloom, 80

G

holding, 79

preparation, 79-80

standards, 91

gicleurs, 29, 85

grinders, espresso, 4-5,

7-10, 61

burrs, 7-10

heat generation, 8

grinding

defined,6

effect of grind on

turbulence, 70-71

for drip coffee, 68-70

for espresso, 6-10

clumping, 8-9, 15

particle size distribution,

5, 8

pregrinding vs. grinding

to order, 9

grooming, 10, 13-16

Index

L

latte art, 50-51

M

milk, 45-59

N

grooming, 48

pitchers, 46, 51, 62

platforms, steaming,

62-63

pouring techniques

free-pouring, 49

latte art, 50-51

milk-sharing, 54-59

spoon method, 51-56

separation, 46, 48

spinning, 48-49

steaming, 45-49

guidelines, 46-47

temperature, 46

textures, 47-48

NSEW grooming method,

13

p

preinfusion, 27-30

pressurestat, 22-24

s

Scace thermofilter, 1, 21

spinning, milk, 48-49

Stockfleth’s move, 13-15

T

tampers, 20

tamping, 16-20

tea, 87-89

preparation by type,

88-89

standards, 91

temperature

conversion chart, 92

profiles, 22

thermometers, 61 -62

timers, programmable, 61

w

water, 81-85

brewing temperature,

20-25, 30-31, 70, 91

descaling, 85

effect on extraction and

flavor, 83-84

scaling and hardness,

82-85

standards, 83-84, 91

terminology, 82-83

treatment systems, 84-85

Weiss Distribution

Technique, 15

99

Abo11t tl1e A11thor

Scott Rao was bitten by the coffee bug in 1992 when he discovered City Bean Coffee

in Los Angeles. Scott had always loved coffeehouses, but until that first cup

of Java Blawan from City Bean he had never enjoyed the taste of coffee. That cup

changed his life, and Scott immediately decided he wanted to learn everything he

could about coffee and open a coffeehouse.

In 1994 Scott founded Rao’s Coffee in An1herst, Massachusetts, and sold it in

2001. In 2006 Scott founded Esselon Cafe in Hadley, Massachusetts. He left Esselon

in 2007. During his career Scott has roasted and sampled more than twenty

thousand batches of coffee and made several hundred thousand coffee beverages.

Scott currently does consulting for coffee retailers. He no longer has any formal

ties to Rao’s Coffee or Esselon Cafe.

Scott can be reached at [email protected].

Please visit www.theprc~fessionalbaristashandbook.com for information about purchasing

this book.

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Enhancing Patient and Staff Experience in Hospitals with the Thermoplan Black&White4 (BW4) Superautomatic Espresso Machine

In the healthcare sector, where comfort and care are of utmost importance, hospitals are constantly seeking ways to improve the experience for both patients and staff. The integration of the Thermoplan Black&White4 (BW4) superautomatic espresso machine presents a unique opportunity to elevate the hospital environment, offering a comforting and high-quality coffee experience to everyone within its walls. The BW4, manufactured by Thermoplan – the same company that equips Starbucks with their espresso machines, stands as a symbol of quality and reliability in coffee brewing technology.

A Diverse Range of Coffee Options for Everyone

Hospitals serve a wide range of individuals, from healthcare professionals to patients and their families. The BW4 caters to this diversity with an extensive selection of coffee beverages. Whether it’s a strong espresso to reenergize a doctor during a long shift or a gentle latte for a visiting family member, the machine’s versatility ensures that all preferences are met, providing a small but significant comfort in a hospital setting.

Consistent Quality for Comfort and Care

In a hospital, where stress levels can be high, the consistency and quality of coffee served can offer a much-needed sense of comfort. The BW4 ensures that each cup is of the highest standard, providing a reliable source of solace and refreshment. This consistency is key in maintaining a comforting atmosphere in the hospital.

Efficient and Reliable – Suited for Hospital Needs

The non-stop operation of hospitals requires solutions that are efficient and reliable. The BW4’s superautomatic functionality means that quality coffee is available 24/7, meeting the needs of staff and visitors at all hours. This efficiency is crucial, especially during peak times or in high-stress situations where quick and comforting refreshments are needed.

Operational Benefits for Hospitals

1. Ease of Use for Staff: The BW4’s user-friendly interface allows hospital staff to easily operate the machine, ensuring that they can quickly serve themselves and visitors without needing specialized barista skills.

2. Sustainable and Economical: With its automated portion control and efficient ingredient usage, the BW4 helps in reducing waste, aligning with the environmental goals of modern healthcare facilities and aiding in cost management.

3. Durability for High Demand: Designed to withstand high usage, the BW4 is ideal for the busy hospital environment, offering dependable service with minimal maintenance.

4. Compact and Space-Efficient: The BW4’s compact design makes it suitable for various spaces within a hospital, from staff break rooms to waiting areas, optimizing the use of limited space.

Creating a Supportive Environment

1. Enhancing Patient and Visitor Comfort: Offering quality coffee can significantly improve the experience of patients and visitors, providing a comforting touch during potentially stressful times.

2.  Supporting Staff Well-being: Access to high-quality coffee can be a morale booster for hospital staff, offering them a quick respite and appreciation for their hard work.

3. Building Trust and Care: The association with Thermoplan, known for supplying Starbucks, adds a layer of trust and quality to the hospital’s amenities, reflecting the institution’s commitment to providing the best care and comfort.

Conclusion Incorporating the Thermoplan Black&White4 superautomatic espresso machine into a hospital’s facilities is more than just an enhancement of its coffee services; it’s a step towards improving the overall experience for patients, visitors, and staff. The BW4 offers a reliable, efficient, and comforting element in the hospital environment, aligning with the healthcare sector’s commitment to care and comfort. With the BW4, hospitals can provide a warm and welcoming atmosphere, contributing positively to the well-being and satisfaction of everyone in the facility.

Elevating the Hotel Experience with the Thermoplan Black&White4 (BW4) Superautomatic Espresso Machine

In the hospitality industry, where comfort and luxury are paramount, hotels continually seek innovative ways to enhance the guest experience. The introduction of the Thermoplan Black&White4 (BW4) superautomatic espresso machine represents a significant leap in this endeavor, offering a sophisticated coffee experience that can become a hallmark of any hotel. Notably, Thermoplan, the manufacturer of the B&W4, is also the trusted maker of all Starbucks’ espresso machines, a testament to their excellence and reliability in the coffee machine industry.

A Symphony of Coffee Flavors for Every Guest

Hotels cater to a global clientele with diverse tastes and preferences. The BW4 addresses this beautifully with its extensive range of coffee options. From the intensity of a classic espresso to the smoothness of a cappuccino, the machine’s versatility ensures that every guest finds their preferred beverage. This array of choices not only delights guests but also adds a touch of personalized luxury to their stay.

Consistent Excellence In Every Cup

In the world of hospitality, the consistency of service is key to guest satisfaction. The BW4 delivers this by ensuring that each cup of coffee is of the highest quality. This reliability enhances the overall guest experience, making the hotel’s coffee service a point of pride and a reason for guests to return.

Efficiency Tailored for the Hotel Industry

Hotels operate around the clock, and the BW4 is perfectly suited to this environment. Its superautomatic nature means that delicious coffee is available at any time, day or night, catering to guests’ needs with speed and efficiency. This is especially valuable in busy periods such as breakfasts or after dinner, where the ability to serve multiple guests swiftly is crucial.

Operational Benefits for Hotels

1. User-Friendly for Staff: The intuitive interface of the BW4 makes it easy for hotel staff to operate, regardless of their barista skills. This ease of use ensures that all staff can provide guests with high-quality coffee, enhancing service efficiency.

2. Sustainable and Cost-Effective: The BW4’s automated portion control and efficient use of ingredients not only reduce waste but also contribute to the hotel’s sustainability goals and operational cost management.

3. High Durability for Continuous Service: Designed for high usage, the BW4 is ideal for the hotel industry’s demands, offering reliable service with minimal maintenance requirements.

4. Space-Efficient Design: The compact design of the BW4 is a perfect fit for hotels, where space is often at a premium. It can be easily integrated into various settings, from guest lounges to breakfast areas.

Enhancing the Hotel’s Ambiance and Services

1. Creating a Luxurious Atmosphere: Offering premium coffee elevates the perceived value of the hotel, enhancing the luxury experience for guests.

2. Versatile for Various Hotel Spaces: Whether in the lobby, dining area, or executive lounge, the BW4 can adapt to different spaces within the hotel, providing a consistent coffee experience throughout.

3. Guest Engagement and Satisfaction: A superior coffee offering can significantly enhance guest satisfaction, turning a simple coffee break into a memorable part of their stay.

A Mark of Quality and Trust

The fact that Thermoplan is the manufacturer behind Starbucks’ espresso machines speaks volumes about the quality and reliability of the BW4. This association with a globally recognized coffee brand adds an extra layer of trust and prestige to the BW4, making it an even more attractive addition to hotels aiming to offer the best in guest amenities.

Conclusion

Incorporating the Thermoplan Black&White4 superautomatic espresso machine into a hotel’s amenities is not just an upgrade to its coffee offerings; it’s an investment in guest satisfaction and operational excellence. The BW4 brings a new level of sophistication and efficiency to hotel services, enriching the guest experience and reinforcing the hotel’s commitment to quality and luxury. With the BW4, hotels can offer a distinctive and delightful coffee experience, leaving a lasting impression on guests and elevating the hotel’s reputation in the competitive hospitality market.

Transforming Convenience Stores with the Thermoplan Black&White4 (BW4) Superautomatic Espresso Machine

In the dynamic world of retail, convenience stores play a crucial role in providing quick and easy access to a variety of products. To stand out in this competitive market, embracing innovative solutions is key. This is where the Thermoplan Black&White4 (BW4) superautomatic espresso machine comes in, offering a transformative solution for convenience stores looking to elevate their customer experience.

A Spectrum of Delightful Coffee Options

Convenience stores attract a diverse clientele, each with their own unique preferences. The BW4 meets this challenge head-on, offering a wide range of coffee beverages. From robust espressos to smooth lattes, the BW4 ensures every customer finds their favorite brew. This variety not only caters to different tastes but also turns the coffee section into a highlight of the store, encouraging repeat visits.

Consistent Quality In Every Cup

For convenience store patrons, time is of the essence, but so is quality. The BW4 guarantees consistently high-quality coffee, quickly and efficiently. This consistency builds customer trust and satisfaction, making the store a go-to spot for a quick coffee break.

Efficiency and Speed for the Fast-Paced Environment

Convenience stores are synonymous with fast service. The BW4 aligns perfectly with this need, speeding up the coffee-making process without compromising on quality. This efficiency is crucial during peak hours, ensuring that customers are served swiftly and are on their way without unnecessary delays.

Operational Excellence in Convenience Stores

1. Ease of Use: The BW4’s user-friendly interface is ideal for the fast-paced convenience store environment. It allows staff to easily operate the machine, ensuring that even those without barista training can produce excellent coffee.

2. Eco-Friendly and Cost Effective: In an era where sustainability is increasingly important, the BW4’s efficient use of ingredients and automated portion control helps in reducing waste, benefiting both the environment and the store’s operating costs.

3. Durability for High Demand: Designed to handle a high volume of use, the BW4 is perfect for the busy nature of convenience stores. Its robust build minimizes the need for frequent maintenance, ensuring a continuous and reliable service.

4. Compact and Space-Efficient: Given the often limited space in convenience stores, the compact design of the BW4 is a significant advantage, allowing for optimal use of the available area.

Enhancing Customer Engagement and Store Appeal

1. Creating a Welcoming Atmosphere: A high-quality coffee offering can transform a convenience store into a warm and inviting space, encouraging customers to linger and explore other products.

2. Community Hub: Beyond serving great coffee, the BW4 can help convenience stores become local hubs where customers meet, share stories, and enjoy a quick respite from their busy lives.

3. Promotional Opportunities: The coffee area can be used for promotional activities, like loyalty programs or special offers, further driving sales and customer engagement.

Conclusion

Introducing the Thermoplan Black&White4 superautomatic espresso machine in convenience stores is more than just an upgrade to their coffee offerings. It’s a strategic move towards enhancing customer satisfaction, operational efficiency, and overall store appeal. With the BW4, convenience stores can provide not just products, but an enjoyable experience, fostering customer loyalty and setting themselves apart in the competitive retail landscape.

Elevating Conference Centers with the Thermoplan Black&White 4 (BW4) Superautomatic Espresso Machine

In the world of modern events and conferences, the venue itself plays a pivotal role in shaping the experience for attendees. To create a memorable and welcoming atmosphere, integrating cutting-edge technology can be a game-changer. Enter the Thermoplan Black&White4 (BW4) superautomatic espresso machine – an innovation poised to revolutionize conference center settings. Whether you’re envisioning a brand-new coffee haven within the conference center or seeking to elevate an existing setup, the BW4 brings an array of benefits, perfectly aligning with the communal ambiance and networking opportunities at a conference center.

A World of Flavorful Choices

Just as conferences draw diverse groups of individuals, the BW4 caters to a multitude of tastes with its wide array of coffee options. From bold espressos to creamy lattes, this variety is pivotal in a conference center setting. Offering a diverse selection of high-quality coffee beverages can become a focal point for fostering connections, sparking ideas, and stimulating engagement among attendees.

Consistency In Every Cup

Creating a space that’s reliable and comfortable for conference-goers is essential. The BW4 ensures that each cup of coffee served maintains the highest quality, nurturing a sense of trust and satisfaction among attendees. This consistency can turn the conference center coffee corner into a preferred spot for networking, collaboration, and relaxation.

Swift and Efficient Service

Much like conferences themselves, conference centers often witness a surge in visitors within a short timeframe, especially during events, seminars, or meetings. The BW4’s superautomatic functionality accelerates the coffee-making process, ensuring prompt and efficient service. This not only minimizes waiting times but also enhances the overall experience, allowing participants to stay focused on the conference agenda.

Operational Efficiency in Conference Centers

1. User-Friendly Interface: The BW4’s intuitive interface makes it accessible for volunteers or staff to operate, regardless of their barista expertise. This feature ensures that anyone can serve up high-quality coffee with minimal training, a valuable asset in a conference center setting where efficiency is paramount.

2. Waste Reduction and Cost Efficiency: In today’s eco-conscious world, minimizing waste is a priority. The BW4’s automated portion control and efficient ingredient usage lead to reduced waste, benefitting both the environment and the conference center’s budget.

3. Durability and Reliability: Designed for high-volume usage, the BW4 can handle the demands of busy conference events without frequent maintenance requirements. Its reliability guarantees uninterrupted coffee service, keeping attendees refreshed and energized throughout the day.

4. Space Optimization: Conference centers often have limited space available. The BW4’s compact design is ideal for such settings, allowing for efficient utilization of communal areas.

Fostering Community Engagement and Outreach

1. Creating Connections: A quality coffee hub within a conference center can serve as a gathering place for fostering connections, networking, and idea exchange among attendees.

2. Extending Outreach: Beyond conferences, many conference centers also host community events. Offering exceptional coffee can serve as a valuable outreach tool, attracting participants and providing a welcoming environment for community engagement.

3. Fundraising Opportunities: The conference center coffee corner can be utilized for fundraising, with proceeds directed toward various initiatives, projects, or charitable efforts. This not only amplifies the impact of the conference center but also contributes to broader community outreach endeavors.

Conclusion

Incorporating a Thermoplan Black&White4 superautomatic espresso machine into conference centers presents a unique opportunity to elevate community engagement, operational efficiency, and outreach potential. It goes beyond a simple coffee upgrade; it’s an investment in cultivating a more welcoming, connected, and vibrant conference center community. With the BW4, your conference center can offer an exceptional coffee experience that leaves a lasting impression on attendees, nurturing a sense of unity, collaboration, and innovation in your event space.

Faith Meets Flavor: Transforming Church Gatherings with the Thermoplan Black&White4

Introducing the Thermoplan Black&White4 (BW4) superautomatic espresso machine into church settings, whether for establishing a new coffee shop within the church or upgrading an existing setup, offers a plethora of benefits. This machine stands as a beacon of quality and efficiency, aligning perfectly with the communal and welcoming atmosphere of a church.

Enhanced Community Experience

1. Diverse Beverage Options: The BW4 caters to a wide range of preferences with its array of coffee choices, from strong espressos to smooth lattes. This variety is vital in a church setting, where the congregation comprises individuals with varied tastes. Offering a broad selection of high-quality coffee beverages can make the coffee shop a gathering point for fellowship and engagement.

2. Consistent Quality: Consistency is crucial in building a community space. The BW4 ensures every cup is of high quality, fostering a sense of reliability and comfort among the congregation. This consistency can help turn the church coffee shop into a preferred spot for socializing and relaxation.

3. Speed and Efficiency: Churches often see a high influx of people in a short time, especially around services or events. The BW4’s superautomatic nature accelerates the coffee-making process, serving the congregation swiftly and efficiently, reducing wait times, and enhancing the overall experience.

Operational Benefits for Church Coffee Shops

1. Ease of Use: The BW4’s user-friendly interface makes it easy for volunteers or staff to operate, crucial in a church setting where the operators may not be professional baristas. This feature ensures that anyone can make quality coffee with minimal training.

2. Reduced Waste and Cost Efficiency: Automated portion control and efficient ingredient usage lead to reduced waste, which is environmentally and economically beneficial for churches mindful of stewardship and budget.

3. Durability and Reliability: Built for high-volume use, the BW4 is robust enough to handle busy Sunday services and church events, ensuring continuous operation without the need for frequent maintenance.

4. Compact Design: The machine’s compact footprint is ideal for church settings, where space can be a premium, allowing for more effective use of the church’s community areas.

Community Engagement and Outreach

1. Fostering Fellowship: A quality coffee shop can become a hub for fellowship and community building within the church, providing a warm and inviting space for members to connect.

2. Outreach Opportunities: Offering excellent coffee can also be an outreach tool, attracting non-members and providing a welcoming environment for community engagement.

3. Fundraising Potential: The coffee shop can serve as a means for fundraising, with proceeds going towards church missions, projects, or community aid initiatives.

Conclusion

The integration of a Thermoplan Black&White4 superautomatic espresso machine into church coffee shops or cafes provides a unique opportunity to enhance community engagement, operational efficiency, and outreach potential. It’s more than just an upgrade to a coffee setup; it’s an investment in building a more welcoming and connected church community.

Brewing Success in Catering: The Thermoplan Black&White4 Advantage

Incorporating the Thermoplan Black&White4 (BW4) superautomatic espresso machine into catering services can significantly enhance the quality of service and operational efficiency, offering a superior coffee experience to clients.

Elevated Catering Experience

1. Diverse Beverage Options: The BW4 provides a wide selection of coffee beverages, from classic espressos to creamy cappuccinos, accommodating the varied preferences of guests at catering events. This variety ensures that every guest can enjoy a coffee beverage that suits their taste, adding a personalized touch to the catering service.

2. Consistent Quality Across Events: Consistency is crucial in catering, where reputation is built on reliably excellent service. The BW4 guarantees consistent quality in every cup, ensuring that guests receive the same high standard of coffee at every event, enhancing the caterer’s reputation for quality.

3. Speed and Efficiency in Service: Catering events often serve a large number of guests in a short time frame. The superautomatic nature of the BW4 speeds up the coffee-making process, enabling caterers to serve high volumes of guests efficiently, reducing wait times and enhancing guest satisfaction.

Operational Advantages For Caterers

1. Ease of Use and Training: The BW4’s user-friendly interface simplifies operation, which is particularly beneficial in the catering industry where staff may need quick training for different events. This ease of use ensures high-quality coffee service even with temporary or rotating staff.

2. Reduced Waste and Cost-Effectiveness: Automated portion control and efficient ingredient usage of the BW4 minimize waste, which is both environmentally responsible and economically beneficial, helping caterers manage costs effectively.

3. Durability and Reliability for High-Volume Use: Designed for high-volume output, the BW4 is robust and reliable, essential for the demanding and varied environments of catering events. Its durability ensures consistent performance, event after event.

4. Portable and Compact Design: The compact size of the BW4 is ideal for caterers who often have to set up in different locations and limited spaces. Its portability does not compromise on functionality, making it a versatile option for various event types.

Marketing and Business Growth

1. Enhanced Brand Image: Providing premium quality coffee with a machine like the BW4 can significantly boost a catering company’s brand image. It positions the caterer as a high-end service provider, appealing to clients who seek luxury and quality.

2. Increased Client Satisfaction and Revenue: Offering superior coffee options can lead to higher client satisfaction and the potential for increased revenue. Clients are often willing to pay a premium for exceptional food and beverage services, including high-quality coffee.

3. Flexibility for Themed and Specialty Events: The flexibility of the BW4 allows caterers to offer custom or themed coffee beverages, aligning with specific event themes or client requests, adding a unique and personalized aspect to their service.

Conclusion

Integrating a Thermoplan Black&White4 superautomatic espresso machine into catering operations presents significant benefits. It enhances the catering experience with a variety of quality coffee options, ensures operational efficiency with its user-friendly and durable design, and contributes to business growth through enhanced brand image and client satisfaction. For caterers looking to elevate their service and stand out in a competitive market, the BW4 offers a compelling solution.

Crafting Excellence: The Thermoplan Black&White4 as the Ultimate Choice for Cafés

The Thermoplan Black&White4 (BW4) superautomatic espresso machine stands out in the competitive café industry for several key reasons, making it a superior choice over other machines in the market. Its unique features, such as modularity, advanced milk frothing system, and the prestigious reputation garnered by being the chosen manufacturer for Starbucks, place it in a league of its own.

Exceptional Features of the Black&White4

1. Modularity for Minimal Downtime: One of the most compelling features of the BW4 is its modular design. This innovative approach allows for individual components to be easily replaced or serviced without the need to dismantle the entire machine. For cafés, this means minimal downtime and disruption. If a part needs servicing or replacement, it can be swiftly exchanged, keeping the machine operational and ensuring continuous service. This reliability and efficiency are crucial in maintaining a steady flow of business.

2. Advanced Milk Frothing System: The BW4’s state-of-the-art milk frothing system is another distinguishing feature. It delivers consistently high-quality, perfectly textured milk foam, essential for a wide range of popular coffee beverages like lattes and cappuccinos. The ability to produce barista-level milk frothing automatically not only enhances the quality of the drinks but also allows for more intricate latte art, adding a touch of sophistication and craftsmanship to each cup. This level of quality can elevate the overall customer experience and satisfaction.

3. Starbucks’ Manufacturer of Choice: The fact that all of Starbucks’ espresso machines are made by the same manufacturer as the BW4 speaks volumes about its quality and reliability. Starbucks, a global leader in the coffee industry, requires equipment that meets its high standards for consistency, reliability, and efficiency. The B&W4’s association with such a reputable brand serves as a testament to its superior performance and durability. For cafes, using a machine that is trusted by a coffee giant like Starbucks can be a significant selling point, reassuring customers of the quality and reliability of the beverages served.

Competitive Edge in the Market

The combination of these features gives the BW4 a competitive edge over other espresso machines in the market:

Reliability and Efficiency: Its modular design ensures that cafes experience minimal operational disruption, which is critical for maintaining customer service and satisfaction.

Quality Assurance: The advanced milk frothing system guarantees a consistently high standard of coffee beverages, which can help in attracting and retaining a discerning clientele.

Brand Prestige: Being associated with a brand like Starbucks adds a level of prestige and trustworthiness, potentially drawing in customers who are looking for a high-quality coffee experience.

Conclusion

The Thermoplan Black&White4’s unique combination of modularity, advanced milk frothing capabilities, and its status as the espresso machine of choice for Starbucks, positions it as an exceptional option for cafes. It’s not just an espresso machine; it’s a comprehensive solution that addresses the critical needs of efficiency, quality, and reliability in the café industry, making it a standout choice over other machines on the market.

Elevating Airport Experiences: How the Thermoplan Black&White4 Transforms Travel

Integrating a Thermoplan Black&White4 superautomatic espresso machine in airports can significantly elevate the travel experience for passengers while streamlining operations for airport vendors.

Enhanced Traveler Experience

1. Diverse Beverage Options: This espresso machine provides a wide array of coffee choices, from robust espressos to smooth cappuccinos, catering to the diverse tastes of global travelers. For passengers, especially those in transit or dealing with flight delays, access to a variety of quality coffee beverages is a comforting amenity.

2. Consistent Quality: The Black&White4 guarantees consistent quality in every cup, an important factor for travelers seeking reliable and familiar tastes amidst the stress and unpredictability of travel.

3. Speed and Efficiency: Airports are high-traffic environments where time is of the essence. The superautomatic nature of this machine expedites the coffee-making process, reducing wait times significantly, which is crucial for travelers rushing to catch flights.

Operational Advantages

1. Ease of Use: With its user-friendly interface, the machine is easy for staff to operate, an advantage in airports where quick training of diverse, often multi-lingual staff is required.

2. Reduced Waste and Cost Efficiency: The machine’s automated portion control and efficient ingredient usage reduce waste, leading to environmental and economic benefits – crucial in the context of sustainable airport operations.

3. Durability and Reliability: Designed for high usage, the Black&White4 is robust enough to handle the continuous demand of busy airport locations, minimizing downtime and maintenance needs.

4. Compact Design: Space is a premium in airports. The machine’s compact size allows for efficient use of space, fitting well in various airport settings, from lounges to fast-food counters.

Marketing and Revenue Generation

1. Brand Enhancement: Offering high-quality coffee can improve the airport’s image, associating it with premium services. This can be particularly appealing to business and luxury travelers.

2. Increased Revenue: Premium coffee is often a profitable item. By offering high-quality coffee, airports can see an increase in per-passenger spending, potentially boosting overall revenue.

3. Seasonal Promotions: The versatility of this machine supports the creation of seasonal or themed beverages, which can be synchronized with holidays or cultural events, adding to the airport’s marketing initiatives and enhancing the passenger experience.

Conclusion

Incorporating a Thermoplan Black&White4 superautomatic espresso machine into airport operations can significantly improve the passenger experience by providing convenience, quality, and variety in beverage options. In addition to operational benefits like ease of use, reduced waste, and efficiency, this integration also offers potential for increased revenue and brand enhancement, aligning well with the dynamic and diverse environment of airports.